Question Index not getting loaded for particular participant

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1 month 1 day ago #174107 by poojadure
poojadure created the topic: Question Index not getting loaded for particular participant
Hi Everyone,

I got stuck in the new issue.

We have one participant in our survey who is not able to see the Question index menu in the survey, even if Question Index is enabled.

But if I'm login with the same token i'm able to see the Question index menu.

Even other participants are able to see the Index. I've tried to debug a lot but unable to find. Can you guys please help me to find the possible issue.
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1 month 1 day ago #174109 by tpartner
tpartner replied the topic: Question Index not getting loaded for particular participant
What LimeSurvey version and theme are you using?

What device and browser is the respondent using?

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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1 month 1 day ago #174112 by poojadure
poojadure replied the topic: Question Index not getting loaded for particular participant
Thanks, for your reply.

We are using '3.7.1' LimeSurvey version and Vanilla theme.

Desktop machine and Google chrome browser.

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1 month 1 day ago #174117 by LouisGac
LouisGac replied the topic: Question Index not getting loaded for particular participant
so first: update

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