Question Index not getting loaded for particular participant

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5 months 14 hours ago #174107 by poojadure
Hi Everyone,

I got stuck in the new issue.

We have one participant in our survey who is not able to see the Question index menu in the survey, even if Question Index is enabled.

But if I'm login with the same token i'm able to see the Question index menu.

Even other participants are able to see the Index. I've tried to debug a lot but unable to find. Can you guys please help me to find the possible issue.
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5 months 13 hours ago #174109 by tpartner
What LimeSurvey version and theme are you using?

What device and browser is the respondent using?

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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5 months 13 hours ago #174112 by poojadure
Thanks, for your reply.

We are using '3.7.1' LimeSurvey version and Vanilla theme.

Desktop machine and Google chrome browser.

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5 months 12 hours ago #174117 by LouisGac

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