Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Can't login to bug tracker

  • arpsh
  • arpsh's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
7 years 1 month ago #148757 by arpsh
Can't login to bug tracker was created by arpsh
As it says inthe title, I have a limesurvey.org account which I have had for years, and reported bugs before.

However, when I go to log a bug today, going into the mantis tracker gives me the error "your account may be disabled or blocked or the username/password entered is incorrect" - my credentials work fine in the main limesurvey site!

Anyone able to help on this?
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
7 years 3 weeks ago #148907 by DenisChenu
Replied by DenisChenu on topic Can't login to bug tracker
You must contact Limùesurvey gmbh : www.limesurvey.org/contact-us

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
More
7 years 3 weeks ago #148921 by jelo
Replied by jelo on topic Can't login to bug tracker

arpsh wrote: However, when I go to log a bug today, going into the mantis tracker gives me the error "your account may be disabled or blocked or the username/password entered is incorrect" - my credentials work fine in the main limesurvey site!

Perhaps the sync between joomla and mantis is lost.

1. Change the password in your LS account. Perhaps the mantis password gets re-synced.
2. You can try to get Mantis to reset password. Normally not necessary and not sure about the side-effects.
bugs.limesurvey.org/lost_pwd_page.php

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu
The topic has been locked.

Lime-years ahead

Online-surveys for every purse and purpose