Upload a file question; corrupted files and zip files

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3 years 3 weeks ago #112809 by ahmadaub
ahmadaub created the topic: Upload a file question; corrupted files and zip files
We're facing a problem with the "upload file" question.
Users are uploading files normally, when we try to download the files we get a problem.

Either by clicking on "Download all files in this response as a zip file" Or when we select multiple responses and click on "download marked files", or if we go to view response details, and we click on the file name. All these tries lead to the same "unable to open file, corrupted file...".

Anyone facing this issue?

Please advise.

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