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Avoid being treated as spam.

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10 years 2 months ago #102902 by sanjayrdesai
Avoid being treated as spam. was created by sanjayrdesai
What should we do to avoid our email invites from getting treated as spam? I have already tried the tips given at: www.limesurvey-consulting.com/how-to-pre...ing-treated-as-spam/ . Any recent cautions added in 2.05??
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10 years 2 months ago #102914 by holch
Replied by holch on topic Avoid being treated as spam.
The spam problem has little/nothing to do with Limesurvey or the version of Limesurvey. Most of them are general problems when you send mass emails. So I doubt that there is anything 2.05 specific.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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10 years 2 months ago #102916 by mfaber
Replied by mfaber on topic Avoid being treated as spam.
Holch is right. Try to make the invitation mail as unconspicious as possible to the spam filter you are trying to get past. The criteria for these filters are set by the admins and thus obviously vary from server to server.
In one instance, the solution was sending out the invitations with my full name (instead of only my first name). Seems the spammers often can't think of a fake last name :).
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4 years 10 months ago #183654 by Mazi
Replied by Mazi on topic Avoid being treated as spam.
How/why emails are treated as spam mostly depends on the content of the email or the way emails are sent. So this is nothing that can be fixed at Limesurvey level.
From our experience switching from default PHP emailing (often used by spammers) to SMTP emailing already helps a lot.

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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4 years 10 months ago #183676 by holch
Replied by holch on topic Avoid being treated as spam.
@Mazi: Why are you responding to a 5 year old thread?

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

The following user(s) said Thank You: DenisChenu
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4 years 10 months ago #183680 by Mazi
Replied by Mazi on topic Avoid being treated as spam.
Because I just answered a very similar question at our online chat and was pointed to this thread.
I also think it makes sense to share your experience from time to time. The spam issue shows up at our projects regularly and switching to SMTP turned out to be a simple but efficient solution.

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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4 years 10 months ago #183685 by DenisChenu
Replied by DenisChenu on topic Avoid being treated as spam.
Yes, but don't answer something that are totally unrelated …

It's the final server used : using php MAIL with a valid and good server is better than using a broken SMTP server.

And if you use localhost for SMTP : it's the same things …

Set smtp or php mail don't change anything with the same server finally. And you can set your PHP mail to use a SMTP server by default …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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