Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

BUG: multiple users with same email address

  • AdrianR
  • AdrianR's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
1 year 9 months ago #230383 by AdrianR
Your LimeSurvey version:  5.3.26+220720
Own server or LimeSurvey hosting: Own hosting
Survey theme/template: fruity
==================
Hi,

When a new user is added, the same email address as an existing one can be added.
I don't think that this should be allowed.

Regards

Please Log in to join the conversation.

  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
1 year 9 months ago #230394 by holch
Please file a bug report: bugs.limesurvey.org/

You can use the same credentials as in this forum.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

Please Log in to join the conversation.

  • AdrianR
  • AdrianR's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
1 year 9 months ago #230402 by AdrianR
Replied by AdrianR on topic BUG: multiple users with same email address
Thanks. I did file a but report

Please Log in to join the conversation.

  • tammo
  • tammo's Avatar
  • Offline
  • Official LimeSurvey Partner
  • Official LimeSurvey Partner
More
1 year 9 months ago #230406 by tammo
In some cases this is useful. For example when people have to answer about a car and they have multiple cars.


Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl

Please Log in to join the conversation.

  • tpartner
  • tpartner's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
1 year 9 months ago #230408 by tpartner
Replied by tpartner on topic BUG: multiple users with same email address
Yes, I don't see this as a bug. I can think of several use-cases where duplicated email addresses would be required.

For example, recently a client wanted to receive copies of all email invitations so they could be forwarded to new contacts in the respondent organizations. In this case we created a second survey with the invitation link hard-coded and imported the token table from the first survey but with all email addresses set as the client's.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

Please Log in to join the conversation.

  • tpartner
  • tpartner's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
1 year 9 months ago #230409 by tpartner
Replied by tpartner on topic BUG: multiple users with same email address
Oh, I see from the bug that you are referring to admin users, not respondents.

I'm still not sure I see it as a bug. I regularly add test users or add users where I want the password automatically created but not sent to the user by LimeSurvey.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

Please Log in to join the conversation.

  • AdrianR
  • AdrianR's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
1 year 9 months ago #230410 by AdrianR
Replied by AdrianR on topic BUG: multiple users with same email address
Maybe I'm missing something but I don't understand why you would want to have 3 users with the same email address.
So the user will receive 3 emails for the same survey?

Anyway, I configured the authentication with SSL certificate and this was something strange from my point of view.
If this is intended, then my bad

Please Log in to join the conversation.

  • tpartner
  • tpartner's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
1 year 9 months ago #230412 by tpartner
Replied by tpartner on topic BUG: multiple users with same email address

Maybe I'm missing something but I don't understand why you would want to have 3 users with the same email address.
So the user will receive 3 emails for the same survey?

Yes. If you are referring to respondents, see my first post above. If referring to admins, see my second post above.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

Please Log in to join the conversation.

  • AdrianR
  • AdrianR's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
1 year 9 months ago #230413 by AdrianR
Replied by AdrianR on topic BUG: multiple users with same email address
For admin users. I didn't specified so, again, my bad.

I understand what are you saying because I run into this doing the same thing that you described. That doesn't mean this should be possible at least this is my opinion.

Please Log in to join the conversation.

  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
1 year 9 months ago - 1 year 9 months ago #230426 by holch
I personally consider it as a bug (for survey admins, not for survey takers) if you can register the same email address twice. But I can understand that some have created a workflow where this could be necessary.

So the user will receive 3 emails for the same survey?


This is confusing. Why 3 emails for the same survey? Emails for the "same survey" would only be relevant if we are talking about survey takers, not survey admins. A survey admin usually doesn't receive any emails for a survey, except the "admin notification" is on, but there you need to specify the email anyway.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

Last edit: 1 year 9 months ago by holch.

Please Log in to join the conversation.

Lime-years ahead

Online-surveys for every purse and purpose