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"Theme options" don't work in "Survey settings" menu
- mikecesure
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3 years 7 months ago - 3 years 7 months ago #205844
by mikecesure
"Theme options" don't work in "Survey settings" menu was created by mikecesure
Hi everyone,
I have a problem with the Theme options entry under the Survey settings menu.
For any survey, independently from the theme chosen (at the moment, I am using only core themes), when I click on Theme options the relative view doesn't load.
If I try to open Theme options in another tab of the browser, the following error (also attached) is displayed:
I already tried to check in the themeoptions.php file on line 294 to see whether I could figure out the problem, but I am afraid my PHP skills are too limited for such a task.
Has anyone any idea about what might be causing this issue? Potential solutions?
I can add that there has been no version update since I first installed LimeSurvey and that the error seems to have been there since the installation.
I am using a self-hosted LimeSurvey, version 4.1.13.
Thank you in advance for your help!
Mike
I have a problem with the Theme options entry under the Survey settings menu.
For any survey, independently from the theme chosen (at the moment, I am using only core themes), when I click on Theme options the relative view doesn't load.
If I try to open Theme options in another tab of the browser, the following error (also attached) is displayed:
500: Internal server error
Argument 1 passed to themeoptions::turnAjaxmodeOffAsDefault() must be an instance of TemplateConfiguration, null given, called in /homepages/40/d702414617/htdocs/clickandbuilds/LimeSurvey/application/controllers/admin/themeoptions.php on line 294
I already tried to check in the themeoptions.php file on line 294 to see whether I could figure out the problem, but I am afraid my PHP skills are too limited for such a task.
Has anyone any idea about what might be causing this issue? Potential solutions?
I can add that there has been no version update since I first installed LimeSurvey and that the error seems to have been there since the installation.
I am using a self-hosted LimeSurvey, version 4.1.13.
Thank you in advance for your help!
Mike
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Last edit: 3 years 7 months ago by mikecesure.
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- DenisChenu
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3 years 6 months ago - 3 years 6 months ago #205857
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic "Theme options" don't work in "Survey settings" menu
[strike]It's a own theme ? Adapated from an older one ?[/strike]
[strike]I think you can activate manual.limesurvey.org/Debug_mode and report the issue .[/strike]
See next post
[strike]I think you can activate manual.limesurvey.org/Debug_mode and report the issue .[/strike]
See next post
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Last edit: 3 years 6 months ago by DenisChenu.
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- Joffm
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3 years 6 months ago #205859
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic "Theme options" don't work in "Survey settings" menu
Hi,
4.1.13. is a rather early release.
I checked in 4.3.1. and saw no issue.
So you should update to the actual version (4.3.18 at the moment) and try again.
Joffm
4.1.13. is a rather early release.
I checked in 4.3.1. and saw no issue.
So you should update to the actual version (4.3.18 at the moment) and try again.
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
The following user(s) said Thank You: DenisChenu
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- mikecesure
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3 years 6 months ago #206419
by mikecesure
Replied by mikecesure on topic "Theme options" don't work in "Survey settings" menu
Hi! I have an update.
I finally updated to version 4.3.18. Unfortunately, the problem persists
Does anyone have any lead?
Thank you!
Mike
I finally updated to version 4.3.18. Unfortunately, the problem persists
Does anyone have any lead?
Thank you!
Mike
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- mikecesure
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3 years 6 months ago #206782
by mikecesure
Replied by mikecesure on topic "Theme options" don't work in "Survey settings" menu
upping
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3 years 6 months ago - 3 years 6 months ago #206803
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic "Theme options" don't work in "Survey settings" menu
Then:
Just : can you activate Debug_mode to have more information on issue.
removed the strikeDenisChenu wrote: It's a own theme ? Adapated from an older one ?
I think you can activate manual.limesurvey.org/Debug_mode and report the issue .
Just : can you activate Debug_mode to have more information on issue.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Last edit: 3 years 6 months ago by DenisChenu.
The topic has been locked.