Email Notifications stopped

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2 months 2 days ago #165905 by ljarbeau
ljarbeau created the topic: Email Notifications stopped
Hi

Everything was working great but suddenly have stopped

I have updated and even installed completely new

I can't solve why they aren't coming thru

Assistance would be appreciated



Thank you

LimeSurvey
Version 3.5.4+180320

PHP Mail
Attachments:

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2 months 2 days ago #165910 by holch
holch replied the topic: Email Notifications stopped
If it worked before and has stopped now, there must be something that has changed.
As you are using PHP Mail, I guess your hoster blocked you from sending emails because of the amount.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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2 months 2 days ago #165911 by jelo
jelo replied the topic: Email Notifications stopped

ljarbeau wrote: I can't solve why they aren't coming thru

Coming through can mean anything from not sending to not receiving.

PHPmail from a shared hosting is not recommend. You will have to ask your provider for more details about how phpmail is configured.

You can reduce such issues. Create an emailaccount for LimeSurvey and use SMTP inside LimeSurvey. That ensures that emails are really send via an emailserver and not via the webserver. Webserver are often not configured to send emails properly.

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