Ranking question type does not show drag and drop

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9 months 1 week ago #162303 by Heinrich
Heinrich created the topic: Ranking question type does not show drag and drop
Hi,

I`m using the question type ranking which I think was supposed to provide the participant the possiblity to rank answers by drag and drop. However, participants are not able to use drag and drop, instead, they need to choose a ranking from a drop-down-field.

I have provided two screenshots: the first one is the one from the manual of Limesurvey how it should look like. The second one is how the question type looks in my survey.

I´m using Limesurvey 2.73.0

Any hints how to implement such a drag and drop question?

Thank you.



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9 months 1 week ago #162317 by tpartner
tpartner replied the topic: Ranking question type does not show drag and drop
Please attach a small sample survey containing only that question.

Cheers,
Tony Partner
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9 months 1 week ago #162318 by Heinrich
Heinrich replied the topic: Ranking question type does not show drag and drop
Thank you for your quick response.

Attached you find a .lss file with just one question.

File Attachment:

File Name: limesurvey...7453.lss
File Size:14 KB
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9 months 1 week ago #162330 by tpartner
tpartner replied the topic: Ranking question type does not show drag and drop
The ranking in that survey works as expected for me.

I expect you have a JavaScript error preventing the drag-drop interface from rendering. Check the console for errors and test with the core default template.


Cheers,
Tony Partner
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9 months 1 week ago #162345 by Heinrich
Heinrich replied the topic: Ranking question type does not show drag and drop
Thank you! Thats interesting news.
How do I log Java script errors or where do I access the console to check for java script errors?

I already use the standard core template.

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9 months 1 week ago #162350 by tpartner
tpartner replied the topic: Ranking question type does not show drag and drop

How do I log Java script errors or where do I access the console to check for java script errors?

In most browsers, click F12 and then "Console".

Cheers,
Tony Partner
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9 months 1 week ago #162351 by tpartner
tpartner replied the topic: Ranking question type does not show drag and drop
...can you activate a test survey and give a link?

Cheers,
Tony Partner
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9 months 1 week ago #162353 by Heinrich
Heinrich replied the topic: Ranking question type does not show drag and drop
Yes sure. I sent you a private message with a link in it.

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9 months 1 week ago #162354 by Heinrich
Heinrich replied the topic: Ranking question type does not show drag and drop
Using console does not give me any errors in Google Chrome ... .

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9 months 1 week ago #162355 by tpartner
tpartner replied the topic: Ranking question type does not show drag and drop
Hmm, I have no clue why that's not working.

I don't see any question text. Is it possible that you have something in there that's breaking the HTML structure?

Try this sample survey.

File Attachment:

File Name: limesurvey...09-2.lss
File Size:14 KB

Cheers,
Tony Partner
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9 months 1 week ago #162360 by Heinrich
Heinrich replied the topic: Ranking question type does not show drag and drop
Thank you. Strange ...
I've used your survey, but still does not work. It's the same problem.

Any other ideas? Thank you very much.

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9 months 1 week ago #162362 by jelo
jelo replied the topic: Ranking question type does not show drag and drop
Try different templates and try different browser.
Make a copy of a different template/theme and try again?
Did I get it right, that Tony sees on your surveylink something different than you?
Or are you both see the same things missing or wrong?

Where are you hosting the survey?

Are you a student conducting a survey? If yes, tell me why you use LimeSurvey?
www.limesurvey.org/forum/development/116...y-you-use-limesurvey

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9 months 1 week ago #162365 by tpartner
tpartner replied the topic: Ranking question type does not show drag and drop
I am also seeing it as broken in Heinrich's survey.

Cheers,
Tony Partner
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9 months 1 week ago #162369 by Heinrich
Heinrich replied the topic: Ranking question type does not show drag and drop
Thank you guys!

I tried different browsers: Chrome - IE - Edge --> All the same
I did a copy of the default template and have chosen it in the survey --> Again the same

Survey is hosted on an external server. The provider is called hosteurope.

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9 months 1 week ago #162371 by Heinrich
Heinrich replied the topic: Ranking question type does not show drag and drop
I also just participated in another survey where the ranking question was used. There I could see the drag & drop functionality. So it does not seem to be a browser issue.
I also used different templates, e.g., news-template. Still the same issue ... .

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