Antivirus CPU Usage

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4 months 4 weeks ago #156142 by Region_AuRA
Region_AuRA created the topic: Antivirus CPU Usage
Hello !

I had a problem some time ago, with LimeSurvey Version 2.00+ Build 130514.
When a lot of users tried to connect at the same time, the server went down. After analysing the problem, we found that the antivirus was taking all the server resources, which caused the server to crash. It was analysing LimeSurvey files. We solved it by killing the antivirus.

So here is my question(s) :
My antivirus is FSecure, are there some known problems about using it with LimeSurvey ?
I now upgraded to Version 2.65.6+170615, am I to expect the same issue someday if I try to use my antivirus ?

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4 months 4 weeks ago #156143 by c_schmitz
c_schmitz replied the topic: Antivirus CPU Usage
Hello,

You should ask the antivirus vendor, instead.
I don't see how LimeSurvey would create any problems.

Best regards

Carsten Schmitz
LimeSurvey project leader

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4 months 4 weeks ago - 4 months 4 weeks ago #156144 by Region_AuRA
Region_AuRA replied the topic: Antivirus CPU Usage
Hi,
Thanks for your answer.

Could you please help us to identify the directories concerned by intense writing/modifiing files during high load survey invitations & replies ?
Thanks for your answer.

Guilhem Cortès
Software Engineer, Région AuRA.
Last Edit: 4 months 4 weeks ago by Region_AuRA.

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4 months 4 weeks ago #156145 by c_schmitz
c_schmitz replied the topic: Antivirus CPU Usage
Only the /tmp directory in the limesurvey folder has some activity.

Best regards

Carsten Schmitz
LimeSurvey project leader

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4 months 4 weeks ago - 4 months 4 weeks ago #156146 by Region_AuRA
Region_AuRA replied the topic: Antivirus CPU Usage
Ok, we'll try an exception on /tmp. Thanks for your quick answer.

Best regards,

Guilhem Cortès
Software Engineer, Région AuRA.
Last Edit: 4 months 4 weeks ago by Region_AuRA.

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