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URGENT: Working Surveys now can't load past first question page
- RTOPS
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7 years 2 weeks ago #149290
by RTOPS
URGENT: Working Surveys now can't load past first question page was created by RTOPS
Hi everyone!
Our research team has 2 well working surveys for a couple of weeks now, but we are experiencing problems since this morning: the first question page just keep reloading when we click "Next". We didn't change anything. Both surveys are based on the ubuntu orange template.
LimeSurvey
Version 2.51.4+160908
Thank you,
Our research team has 2 well working surveys for a couple of weeks now, but we are experiencing problems since this morning: the first question page just keep reloading when we click "Next". We didn't change anything. Both surveys are based on the ubuntu orange template.
LimeSurvey
Version 2.51.4+160908
Thank you,
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- RTOPS
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7 years 2 weeks ago #149292
by RTOPS
Replied by RTOPS on topic URGENT: Working Surveys now can't load past first question page
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- Ben_V
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7 years 2 weeks ago - 7 years 2 weeks ago #149296
by Ben_V
Benoît
EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
Replied by Ben_V on topic URGENT: Working Surveys now can't load past first question page
Benoît
EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
Last edit: 7 years 2 weeks ago by Ben_V.
The following user(s) said Thank You: RTOPS
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- holch
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7 years 2 weeks ago #149299
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic URGENT: Working Surveys now can't load past first question page
Running surveys rarely just stop working without any changes. Did someone do any update on the server?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: RTOPS
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- jelo
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7 years 2 weeks ago #149300
by jelo
First step would be a link to a demo survey or the actual survey to check things.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic URGENT: Working Surveys now can't load past first question page
Who is we? Are you doing your own server? Is hosting outsourced? Could be a lot of things.RTOPS wrote: We didn't change anything.
First step would be a link to a demo survey or the actual survey to check things.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: RTOPS
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7 years 2 weeks ago #149301
by RTOPS
Replied by RTOPS on topic URGENT: Working Surveys now can't load past first question page
Thank you for the support. We can lock this post.
Here is what happened: our server was at full capacity, which cause the bug.
Here is what happened: our server was at full capacity, which cause the bug.
The topic has been locked.