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Missing question group with arab

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7 years 3 months ago #145850 by DPoth
Missing question group with arab was created by DPoth
Hello,

I am using multiple languages in my Survey and have an issue with the arabic form. If I want to preview certain (some work, some don't) question groups in Arabic, I get a failure notice saying that the question group does not exist.
Does someone now why this might happen?
If I translate the failure notice it should be "Group number is not valid in this questionnaire:8"
I use Version 2.56.1.
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7 years 3 months ago #145852 by DenisChenu
Replied by DenisChenu on topic Missing question group with arab
Must update : github.com/LimeSurvey/LimeSurvey/blob/ma...elease_notes.txt#L51

You can too, just after adding your group, edit it: this adding the language.

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7 years 3 months ago #145863 by DPoth
Replied by DPoth on topic Missing question group with arab
Thank you for you response, but I don't think that this is exactly fixing my problem. =)

Because I just have this issue for 2 question groups, and only for the arab version. In Urdu and other languages everything is fine!
Furthermore the problem doesn't seem to be the not creation, since I can work on those question groups with limesurvey, but rather that when displaying the survey, only those two question groups are not shown...
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7 years 3 months ago #145867 by LouisGac
Replied by LouisGac on topic Missing question group with arab
Update first.
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7 years 3 months ago #145919 by DenisChenu
Replied by DenisChenu on topic Missing question group with arab
Hi,

If the survey are broken : update don't fix existing survey .... you surely have a lack of ar language in a question too.

But if you don't update : next time you copy a group : you have the issue .

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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7 years 2 months ago #146204 by DPoth
Replied by DPoth on topic Missing question group with arab
So I can't update since I am using the officially hosted limesurvey version.

Further,thank you for your responses, but I don't really understand your messages DenisChenu. What do you mean by: "You can too, just after adding your group, edit it: this adding the language." or "update don't fix existing survey".

Why should I update if this does not fix existing survey?

I have a complete survey in multiple language. It is just a problem that sometimes I can't display certain arab question groups. The groups concerned do not remain the same in each session, even though I did not change anything in this question groups!
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7 years 2 months ago #146236 by DenisChenu
Replied by DenisChenu on topic Missing question group with arab

DPoth wrote: So I can't update since I am using the officially hosted limesurvey version.

Then : contact the support .... here it's the communauty version support, not hosted support.

"You can too, just after adding your group, edit it: this adding the language."

Before the fix , the good way to have all language is
1. Add the group
2. Edit the group text : this fix the language

If you don't do this : all question added after are broken : only way : remove it/ readd it. Alternative : remove ar lang from survey, add ar lang to survey.

Why should I update if this does not fix existing survey?

Spaeaking for LimeSUrvey update (the fix) : new group added receive automatically all the language, but old group still broken

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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