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Export issue with negative number
- ledoux
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7 years 8 months ago #138100
by ledoux
New user of LS but with the will to contribute to this great community !
Export issue with negative number was created by ledoux
Dear all
I have a big issue. I exported my results.
One central question is a "multiple numeric array" with cursors. The range is (-5 to +5) but then in the export there is only numbers from 0 to +5, no negative answer.
What is happening? Are the data lost? it would be really a BIG problem...
Thank you for your valuable help !!
I have a big issue. I exported my results.
One central question is a "multiple numeric array" with cursors. The range is (-5 to +5) but then in the export there is only numbers from 0 to +5, no negative answer.
What is happening? Are the data lost? it would be really a BIG problem...
Thank you for your valuable help !!
New user of LS but with the will to contribute to this great community !
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- ledoux
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7 years 8 months ago #138129
by ledoux
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Replied by ledoux on topic Export issue with negative number
detail: in the statistics display page, the answers are ranging from 0 to 5, no negative value
This is really big issue, because I would need to run my invitation campaign again (to get the answers on another format), and then pay twice the panel provider (and have no time for this)
If it helps, I can provide the link to my questionnaire, to check directly.
thank you very much for your help. Even to say "no it is not possible to get these data back", because then I will find another solution... best,
This is really big issue, because I would need to run my invitation campaign again (to get the answers on another format), and then pay twice the panel provider (and have no time for this)
If it helps, I can provide the link to my questionnaire, to check directly.
thank you very much for your help. Even to say "no it is not possible to get these data back", because then I will find another solution... best,
New user of LS but with the will to contribute to this great community !
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- DenisChenu
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7 years 8 months ago #138137
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Replied by DenisChenu on topic Export issue with negative number
NEVER post another topic ......
Answered in French forum (ask more information)
Answered in French forum (ask more information)
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- steve_81
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7 years 8 months ago - 7 years 8 months ago #138141
by steve_81
Replied by steve_81 on topic Export issue with negative number
Hi guys,
this reminds me on an own issue I had with stored data with sliders ( Wrong stored data with sliders )
If it is the same problem, updating and deactivate and activate solved the problem, but I didn't get the data back (fortunatly it was only a test at this time).
Edit: Update, copy the whole questionnaire, activate and test. This could show that the same/similar problem occcured.
Greets and good luck.
Steve
this reminds me on an own issue I had with stored data with sliders ( Wrong stored data with sliders )
If it is the same problem, updating and deactivate and activate solved the problem, but I didn't get the data back (fortunatly it was only a test at this time).
Edit: Update, copy the whole questionnaire, activate and test. This could show that the same/similar problem occcured.
Greets and good luck.
Steve
Last edit: 7 years 8 months ago by steve_81.
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- ledoux
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7 years 8 months ago #138148
by ledoux
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Replied by ledoux on topic Export issue with negative number
Denis I did this because in the past months I asked if I could post on both, and someone on the english forum agreed. I will not do it anymore, sorry.
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- ledoux
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7 years 8 months ago #138149
by ledoux
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Replied by ledoux on topic Export issue with negative number
Steve, you mean that you solved the problem but you couldn't get the data back ? According to you my data are lost?
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- tammo
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7 years 8 months ago #138150
by tammo
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
Replied by tammo on topic Export issue with negative number
Did you look what is in the database? Could you see negative data there? If so, not everything is lost...
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
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7 years 8 months ago #138151
by ledoux
New user of LS but with the will to contribute to this great community !
Replied by ledoux on topic Export issue with negative number
database ? do you mean the "statistics and data" in the administration page, where the system presents the results in a linear way?
There is no negative data in
- the presentation of results on the plateform (result display : 10, 100, 1000 answers)
- the statistics display (graphs, etc.)
- the data export.
So data lost ?
There is no negative data in
- the presentation of results on the plateform (result display : 10, 100, 1000 answers)
- the statistics display (graphs, etc.)
- the data export.
So data lost ?
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- tammo
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7 years 8 months ago #138153
by tammo
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
Replied by tammo on topic Export issue with negative number
No, I mean the database on the server. In your file /application/config/settings (in LS 2.50) there is a reference to a database. In that database your survey (see the SID) has a results table. There you will be able to see if negative data has been stored. If so, it is possible to get it out.
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
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- ledoux
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7 years 8 months ago #138154
by ledoux
New user of LS but with the will to contribute to this great community !
Replied by ledoux on topic Export issue with negative number
Tammo,
only to confirm that I understood what you mean:
- "on the server"= do you mean directly my own server (host) or on the internet administration (limesurvey) ?
- you said "file" : what file exactly ?
sorry...
only to confirm that I understood what you mean:
- "on the server"= do you mean directly my own server (host) or on the internet administration (limesurvey) ?
- you said "file" : what file exactly ?
sorry...
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- tammo
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7 years 8 months ago #138155
by tammo
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
Replied by tammo on topic Export issue with negative number
Server: the place where your LimeSurvey installation is running. Or more precisely: the place where your LimeSurvey database is located. Since you have had people fill in the survey, I guess this must be somewhere on the internet, not on your own laptop.
In your LimeSurvey installation, there is a configuration file. In this file the name of the connected database is written. Find that database and look for the results table of the survey that has the problem. In that results table, you will be able to see if the negative data is stored.
If really needed, we may be able to help you finding this out, but we will charge you for that if it takes a serious amount of time.
Tammo
In your LimeSurvey installation, there is a configuration file. In this file the name of the connected database is written. Find that database and look for the results table of the survey that has the problem. In that results table, you will be able to see if the negative data is stored.
If really needed, we may be able to help you finding this out, but we will charge you for that if it takes a serious amount of time.
Tammo
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
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- DenisChenu
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7 years 8 months ago #138158
by DenisChenu
In fact : a topic from 6 month ago is outdated actually ....
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Export issue with negative number
Sorry, ,it's not for the cross post in french/english forum. It's because you post 2 times on another topic .le_doux wrote: Denis I did this because in the past months I asked if I could post on both, and someone on the english forum agreed. I will not do it anymore, sorry.
In fact : a topic from 6 month ago is outdated actually ....
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The following user(s) said Thank You: ledoux
The topic has been locked.