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template changes cannot be saved

  • Kulturmensch
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8 years 6 months ago #124137 by Kulturmensch
template changes cannot be saved was created by Kulturmensch
I used the template editor and tried to make some changes to a copy of the default citronate template but trying to safe it I get the error message: "You don't have permission to access /index.php/admin/templates/sa/templatesavechanges on this server."
Any idea how to solve this?
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  • tpartner
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8 years 6 months ago #124212 by tpartner
Replied by tpartner on topic template changes cannot be saved

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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8 years 6 months ago #124229 by Kulturmensch
Replied by Kulturmensch on topic template changes cannot be saved
Thank you for the hint. Unfortunately didn´t work.
I changed the owner for tmp, upload and application/config to www-data and set permission to 777, too.
Result:
Forbidden
You don't have permission to access /index.php/admin/templates/sa/templatesavechanges on this server.
Apache Server at survey.tenckhoff.eu Port 443
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8 years 6 months ago #124237 by jelo
Replied by jelo on topic template changes cannot be saved
If 777 is correct depends on the settings of Apache and PHP. Some setups will prevent 777 at all. You really should contact your provider Strato. Not sure what package you're using. You should read the logfiles of apache and php (depends on your setup) if you have access to them.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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8 years 6 months ago #124248 by Kulturmensch
Replied by Kulturmensch on topic template changes cannot be saved
Thanks, Strato won´t help because it is my own server managed by myself. Checked the protocolls but did not find something usefull to solve this issue.
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8 years 6 months ago #124263 by tpartner
Replied by tpartner on topic template changes cannot be saved
Try 755 on /tmp, /upload and all sub-directories of /upload.

It's a bit of a downgrade to be only writable from the owner but weirder things have happened - some of my clients' hosted accounts are 777, some are 755.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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8 years 6 months ago #124278 by jelo
Replied by jelo on topic template changes cannot be saved
What exact Strato product are you using and which OS image is installed?
What webserver is used and which PHP handler is configured?
Some common php handler are:
suPHP (Single user PHP)
DSO (Dynamic Shared Object)
FCGI (FastCGI)
CGI (Common Gateway Interface)

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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8 years 6 months ago #124348 by Kulturmensch
Replied by Kulturmensch on topic template changes cannot be saved
It´s a root server, OS= ubuntu LTS 14.04.3 (all latest updates installed), php is configured as FCGI.
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