Error while upgrading with ComfortUpdate

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3 years 4 months ago #139009 by jantienm
Hello,

I'm trying to update from version 2.06 to 2.50 with ComfortUpdate. All is going well untill step: File system. It gives an error saying:

Could not retrieve update info data
ComfortUpdate could not find the update info data.

I cannot find this error in the manual, what is going wrong here?

Thanks a lot!

Jantien

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2 weeks 6 days ago #190362 by madvet
I have the same issue. Did you ever find the problem?

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2 weeks 4 days ago #190391 by holch
This thread is over 3 years old...

If you are a client of Comfort Update you can open a support ticket directly with the Limesurvey GmbH, who is the provider of this feature (See "Support" in the top navigation).

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: DenisChenu

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