Net Promoter Score Survey Template ?

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3 years 2 months ago #112597 by copra2005
copra2005 created the topic: Net Promoter Score Survey Template ?
I hope to do NPS SURVEY
CAN I DO THIS?

where is available these template as follow:

Net Promoter Score Survey Template


NPS and Brand Loyalty Template

Customer Satisfaction Template

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3 years 2 months ago #112614 by tpartner
tpartner replied the topic: Net Promoter Score Survey Template ?
"NPS" is a method of analyzing data, not survey presentation. Templates are for survey presentation.

You will need to design the survey structure to collect the appropriate data and then do the "NPS" calculations with an analysis tool like SPSS or R.


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Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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3 years 2 months ago #112687 by copra2005
copra2005 replied the topic: Net Promoter Score Survey Template ?
thanks reply!

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3 years 4 days ago #115569 by Mazi
Mazi replied the topic: Net Promoter Score Survey Template ?
Creating an NPS question with Limesurvey is easy. Use question type array and answer options from 0 to 10.

I have created several NPS surveys with Limesurvey in the past and for one project I also created a special reporting dashboard. Check project #4 ("Interactive dashboard showing statistics and charts based on Limesurvey survey data") at www.limesurvey-consulting.com/integration/ for more details.

This is how we are presenting the NPS details at that dashboard:


The circle shows the overall score which can range from -100 to +100 and the chart at the bottom show the aanswer distribution.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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