Quality Control on Survey

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3 years 3 weeks ago #109505 by Rudolfmdlt
Rudolfmdlt created the topic: Quality Control on Survey
Hi Community,

I've had some fun with Lime and it's really pretty and functional!

I have a question with regards to best practice and how to really do this.

I have linked Lime to our call centre software and so far all is well.

What I would like to do is append 10 questions to the end of the survey that are invisible to the agent, but later, I want a quality assurance officer to QA the Survey and see the 10 questions and fill them in.

This way I have my survey and quality assurance in one place.

Is this possible in anyway?

Thank you for you time and any information,

Regards,

Rudolf

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