Old account deleted but I need the results of a survey that was linked to it!

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2 years 10 months ago #108985 by ameliaquick
Hi,
My company had an account with Lime Survey through which I had created and sent a survey. They did not tell me that the account was being discontinued so I did not get the results of the survey I had posted.
This is quite important and not possible to ask the participants to do the survey again, is there any way I can get the results back?!
Thanks in advance,
Amelia

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2 years 10 months ago #108990 by c_schmitz
You will need to ask the person/organization where you hosted the survey.
Do you remember the URL to the survey?

Best regards

Carsten Schmitz
LimeSurvey project leader

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2 years 10 months ago - 2 years 10 months ago #108991 by ameliaquick
Last Edit: 2 years 10 months ago by ameliaquick. Reason: Correction

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2 years 10 months ago #108992 by c_schmitz
In that case you will need to contact the person/org who administrates bptool.net - we have no affliction to them.

Best regards

Carsten Schmitz
LimeSurvey project leader

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2 years 10 months ago #108993 by ameliaquick
They said to talk to Lime Survey :( OK, I will try again with them. thank you for your help.

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2 years 10 months ago #109032 by DenisChenu

ameliaquick wrote: They said to talk to Lime Survey .

:lol: incompetent person ....

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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