Can I send email conditionally, based on a question response?

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5 years 8 months ago #73690 by Jefficus
Jefficus created the topic: Can I send email conditionally, based on a question response?
I want to be able to send a free ebook as a thank-you to the people filling in my survey. I considered doing this by using tokens and public registration, but there are two problems with that: 1) I need to know which of two ebooks they would like sent to them, and 2) I want lots of respondents, so I don't want them to have to register first.

So what I'd LIKE to do is skip the registration/token part and leave the survey open. Then I'd like to have a single question in the survey where they can enter their email address. When the respondent finishes the survey, if and only if they have filled in that field, I would like to generate a thank-you email with attachment, sent to that email address.

Is this possible in LimeSurvey? If not, I suppose I'll have to collect the addresses and send the emails out semi-manually.

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5 years 8 months ago #73734 by Steve01
Steve01 replied the topic: Aw: Can I send email conditionally, based on a question response?
Hello,

I don't think it is possible without changing/touching the source code of LimeSurvey. The first problem can be to attach a file in your email (and if I remember correctly LimeSurvey doesn't support that at the moment). The second problem is to trigger when and what email is sent. In the forum it was mentioned a few times that the ExpressionManager might get a email() function so you can send an email if the participant does something with a question/answers. But you might have to wait for the release of LimeSurvey 1.92 or even later versions.

But how about a little workaround:
- Create a question and ask if and what ebook the would like to have at the end of your survey.
- Upload both ebooks, e.g. to your own server, file hoster as survey resource in your LimeSurvey installation.
- Create two text display questions. Offer a link to the specific ebook and use conditions to show/hide the text display you want.

Mit freundlichen Grüßen/Best regards,

Stefan Gohlke
LimeSurvey Team
The following user(s) said Thank You: Jefficus

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5 years 8 months ago #73742 by Mazi
Mazi replied the topic: Aw: Can I send email conditionally, based on a question response?
vierundzwanzig is correct, you can't send email attachents using Limesurvey.

I would also recommend to upload those ebooks to your server. You can than code a script to which a user is redirected at the end of the survey. The script gets passes some IDs and then checks if the answer data set is complete and which ebook the user prefers to read. It can then send an email with a link to the according file for download.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"
The following user(s) said Thank You: Jefficus

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5 years 8 months ago #73785 by Jefficus
Jefficus replied the topic: Can I send email conditionally, based on a question response?
Those are both good suggestions. I'm going to do some tests to see if I can make something like that work.

Thanks.

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5 years 8 months ago #73811 by Mazi
Mazi replied the topic: Can I send email conditionally, based on a question response?
Once you have set up a working solution, please describe your aproach here for others facing the same problem.
Thanks!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 6 months ago - 5 years 6 months ago #76910 by sequoia
sequoia replied the topic: Can I send email conditionally, based on a question response?
I have an additional inquiry concerning this topic, and I currently am up to date using 1.92+

The condition: depending on an answer, each answer would tie into delivering the detailed admin notification to a specific email.

Case scenario: You have several students taking an exam at several different schools in the district. One question asks which school they attend. By the student selecting the school they attend, the detailed notification email will be sent to that principal's email.

Would this be possible in the 1.92+ version? If so, how best to go about it

Any input would be greatly appreciated, and thanks in advance.
Last Edit: 5 years 6 months ago by sequoia.

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5 years 6 months ago #76913 by DenisChenu
DenisChenu replied the topic: Can I send email conditionally, based on a question response?
Hello,

Personnaly, i use some ajax function to send something by email.

Look at :
api.jquery.com/jQuery.ajax/ tolauch a php script with some parameter.
php.net/manual/function.mail.php
www.php.net/manual/function.mail.php#105661
For some php script to send mail

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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5 years 6 months ago #76915 by sequoia
sequoia replied the topic: Can I send email conditionally, based on a question response?
Thanks Denis for your input.

If I find a resolution with any of those listed links I'll be sure to post on here.

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5 years 6 months ago #77167 by sequoia
sequoia replied the topic: Can I send email conditionally, based on a question response?
I have a question concerning another option.

In layman terms it possible to enter a db query in the "Send detailed admin notification email to:" entry box to call up the email tied in with a specified response?

That or, add to the call for the notification email a db query for that answer tied in with a specific email?

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5 years 6 months ago #77260 by DenisChenu
DenisChenu replied the topic: Can I send email conditionally, based on a question response?
Yes,

You can use :
{INSERTANS:ssssXgggggXqqqqqaaa} ( see SGQA ) or {QUESTIONCODE}
in admin mail.

But you can't use some "condition" for sending this mail :)

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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5 years 6 months ago - 5 years 6 months ago #77265 by Ben_V
Ben_V replied the topic: Can I send email conditionally, based on a question response?

By the student selecting the school they attend, the detailed notification email will be sent to that principal's email


Maybe you can do something like this:

1) Create an email account dedicated to this survey for e.g using Gmail (This email address is being protected from spambots. You need JavaScript enabled to view it.), because Gmail offers efficient features regarding filters & messages transfer. This account will collect all responses for further dispatching.

2) Set your survey to send email detailed notification (with full responses) to This email address is being protected from spambots. You need JavaScript enabled to view it..

3) In the parameters of This email address is being protected from spambots. You need JavaScript enabled to view it. account set filters for redirecting all incoming emails automatically to differents email addresses depending on keywords included in the message body(=answers):
- If "Lucky Town" in the body" transfer to 'This email address is being protected from spambots. You need JavaScript enabled to view it.
- If "Down Town" in the body" transfer to 'This email address is being protected from spambots. You need JavaScript enabled to view it.
- etc.

Ben

Benoît

EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
Last Edit: 5 years 6 months ago by Ben_V.

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1 month 2 weeks ago #158258 by dotxm
dotxm replied the topic: Can I send email conditionally, based on a question response?
I created a new topic for the answer, in here.

This is the solution I found:

The need
Send a detailed message to the survey admin, if a specific question gets a specific answer

The solution
Instead of an email address, put a condition like so:
{if(QUESTIONCODE.code=="ANSWERCODE","EMAIL","")}

The text you need to change is in orange.

Example implementation (tested on 2.67.3):
{if(RequestsContact.code=="Y","someone@somewhere.com","")}

The option is under:
'Survey properties > General settings & texts > Notification & data management > Send detailed admin notification email to:'


All the best,
Dotan

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