A response could not be saved...

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2 months 1 week ago #181523 by blocka
Any insight into why this could happen, and where to look for more information about what specifically causes it?

Occasionally, I have a participant who tries to complete a survey, and we get the following error emailed to the survey admin:

An error occurred saving a response to survey id 342992
DATA TO BE ENTERED: 342992X83X559: A3 342992X83X560: A1 342992X83X561: A1 342992X84X562: A1 342992X84X563: A2 342992X84X564: A2 342992X85X565: N/A

... etc (the email is quite long)

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2 months 1 week ago - 2 months 1 week ago #181530 by blocka
As an update -- scanning down the email, we found the DB query. It is for an update to an existing response. We ran the query directly against the database, and it completed successfully (no errors).

Wondering why it wouldn't work at the code level?
Last edit: 2 months 1 week ago by blocka.

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