- Posts: 7
- Thank you received: 0
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
Track opened invitations in html emails
- icm76
- Topic Author
- Offline
- New Member
Less
More
7 years 1 month ago - 7 years 1 month ago #148090
by icm76
Track opened invitations in html emails was created by icm76
Hi,
i'm interested if there is a possibility to track if opened (individual) invitations sent by email - using either google analytics or a hidden image/1x1 px. If it is possible, please point in the necessary direction.
Thank you,
Catalin
i'm interested if there is a possibility to track if opened (individual) invitations sent by email - using either google analytics or a hidden image/1x1 px. If it is possible, please point in the necessary direction.
Thank you,
Catalin
Last edit: 7 years 1 month ago by icm76.
The topic has been locked.
- tpartner
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 10611
- Thank you received: 3690
7 years 1 month ago #148097
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Track opened invitations in html emails
In my opinion, trying to track what a person does with an email without them taking a direct action is malicious behaviour. That's why decent email clients won't automatically open images, attachments, etc.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The following user(s) said Thank You: DenisChenu
The topic has been locked.
- icm76
- Topic Author
- Offline
- New Member
Less
More
- Posts: 7
- Thank you received: 0
7 years 1 month ago #148102
by icm76
Replied by icm76 on topic Track opened invitations in html emails
mailchimp does it and also phplist - and all the newsletters that we received in our emails are tracked by "opens" and by "clicks"
here is a solution: www.lunametrics.com/blog/2013/06/17/emai...ng-google-analytics/
based on
developers.google.com/analytics/devguide...on/protocol/v1/email
(Gmail displays images by default (and that means a user can be tracked using the above technique) but Yahoo does not)
here is a solution: www.lunametrics.com/blog/2013/06/17/emai...ng-google-analytics/
based on
developers.google.com/analytics/devguide...on/protocol/v1/email
(Gmail displays images by default (and that means a user can be tracked using the above technique) but Yahoo does not)
The topic has been locked.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13907
- Thank you received: 2546
7 years 1 month ago #148113
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Track opened invitations in html emails
I already use phpList , and they use all same system : add an hidden image, like Tony already write : it's not really a good solution.
Then it don't work for user who read email with a real browser. Are you sure it work for gmail ? Maybe only for google analytics ?
PS : i always have www.eff.org/privacybadger activated on all my browser : the with GA : i'm not tracked even if i allow image to be shown.
PS2 : easy way to do in plugin with beforeTokenEmail event.
Then it don't work for user who read email with a real browser. Are you sure it work for gmail ? Maybe only for google analytics ?
PS : i always have www.eff.org/privacybadger activated on all my browser : the with GA : i'm not tracked even if i allow image to be shown.
PS2 : easy way to do in plugin with beforeTokenEmail event.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
- jelo
- Offline
- Platinum Member
Less
More
- Posts: 5070
- Thank you received: 1263
7 years 1 month ago #148118
by jelo
To circumvent mailclients privacy protection more and more emails contain important content (e.g. the text) as a graphic.
If it is still the case that LS GmbH wants to compete with Surveymonkey, they will implement a invitation tracking like this too: help.surveymonkey.com/articles/en_US/kb/...Invitations#Tracking
We all need nice reports. Mantra: Only reports show us that something is going on.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Track opened invitations in html emails
Oldskool Emails in my mailbox are all converted into plain text before reading them. I don't like the idea of having HTML in my emails.tpartner wrote: In my opinion, trying to track what a person does with an email without them taking a direct action is malicious behaviour.
To circumvent mailclients privacy protection more and more emails contain important content (e.g. the text) as a graphic.
If it is still the case that LS GmbH wants to compete with Surveymonkey, they will implement a invitation tracking like this too: help.surveymonkey.com/articles/en_US/kb/...Invitations#Tracking
We all need nice reports. Mantra: Only reports show us that something is going on.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The topic has been locked.
- holch
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 11746
- Thank you received: 2750
7 years 1 month ago #148124
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Track opened invitations in html emails
My Gmail does not show images by default...
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu
The topic has been locked.
- jelo
- Offline
- Platinum Member
Less
More
- Posts: 5070
- Thank you received: 1263
7 years 1 month ago #148134
by jelo
To ensure everybody allows tracking I receive more and more newsletter putting the whole text into an image.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Track opened invitations in html emails
Yepp, that became standard when tracking and malware distribution via HTML mails got an everyday thing.holch wrote: My Gmail does not show images by default...
To ensure everybody allows tracking I receive more and more newsletter putting the whole text into an image.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The topic has been locked.