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corrupt Excel export files on Limesurvey 192+ build 120919 on 1and1 Webspace
- scmgsandy
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7 years 6 months ago - 7 years 6 months ago #140893
by scmgsandy
corrupt Excel export files on Limesurvey 192+ build 120919 on 1and1 Webspace was created by scmgsandy
I have installed Limesurvey 192+ build 120919 on my 1and1 webspace and imported a survey that was running on the same revision of Limesurvey but on a webfusion webspace. The survey seems to work correctly until I get to the stage of exporting the results to an Excel file.
The file is downloaded. but when I try to open the file, Excel tells me the file contents do not match the file extension, and when I open the file it is just unintelligible gibberish.
Can anyone please help
The file is downloaded. but when I try to open the file, Excel tells me the file contents do not match the file extension, and when I open the file it is just unintelligible gibberish.
Can anyone please help
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Last edit: 7 years 6 months ago by scmgsandy.
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- tpartner
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7 years 6 months ago #140901
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic corrupt Excel export files on Limesurvey 192+ build 120919 on 1and1 Webspace
I'm sorry, that LimeSurvey version is far too old for us to debug. Please upgrade your version to 2.06 stable (at least) and retest.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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- scmgsandy
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7 years 6 months ago #140905
by scmgsandy
Replied by scmgsandy on topic corrupt Excel export files on Limesurvey 192+ build 120919 on 1and1 Webspace
I understand your answer, however the 1and1 hosting platform I have does not support PDO on MySQL, so as far as I am aware I am unable to upgrade to any of the Version 2 installs of Limesurvey. I just wondered if anyone else out there has had a similar experience on 1and1. I do haver a work around in that exporting to CSV files works OK. I just have to remember to monitor for any extra long text submissions. I also note that exporting to a .doc file works OK.
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- holch
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7 years 6 months ago #140911
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic corrupt Excel export files on Limesurvey 192+ build 120919 on 1and1 Webspace
You should really think about upgrading. If your hoster can't support the requirements of Limesurvey (which are not very demanding) you should even think about getting a new host.
Your version is pretty old (almost 4 years now, which is an eternity in web applications) and it is not supported with bug fixes or security fixes.
Your version is pretty old (almost 4 years now, which is an eternity in web applications) and it is not supported with bug fixes or security fixes.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.