LS3.8.1- 'Failed to Add New User' -Error Msg.

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4 Monate 2 Wochen her #169353 von John_K
John_K erstellte das Thema LS3.8.1- 'Failed to Add New User' -Error Msg.
Hi LS Experts,
Experiencing 2 issues related to 'add/create a new survey user.'
I had installed LS3.8.1 the other day & needed to add/create a new survey user.

Issue#1
However when I try to add a new survey user, LS does not generate the password email, instead LS generates a ‘failed to add user’ error msg.
After this when I go back & check under ‘Manage Survey Administrators’, I see that the new user is displayed as created.

Issue#2
Now when I try to reset this new users pw via the 'Forgot your password?' option, the User does not receive the LS email with reset PW.

But, I do see the new user as created/recorded in the "LIMESURVEY371.dbo.lime_users" table.

Any ideas on this? Have anyone experienced this?
Thanks
JK
P.s-Using Windows with Apache & SQL Server.
Anhang:

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4 Monate 2 Wochen her #169356 von tpartner
tpartner antwortete auf das Thema: LS3.8.1- 'Failed to Add New User' -Error Msg.
Please file a bug report.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Folgende Benutzer bedankten sich: John_K

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4 Monate 2 Wochen her #169359 von John_K
John_K antwortete auf das Thema: LS3.8.1- 'Failed to Add New User' -Error Msg.
Thanks Tony for ur response.
I have filed bug in: 13726: Error Msg -'Failed to Add New User'
I'll follow up on bug report site.
Thank U
JK

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4 Monate 1 Woche her #169671 von John_K
John_K antwortete auf das Thema: LS3.8.1- 'Failed to Add New User' -Error Msg.
This 'Failed to Add User' is still an open issue for me in LS381.
However a workaround to this R 2 Options:
1)Editing user (Admin resets user PW)
2)Forgot your password?(User re-sets their own PW)
JK

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4 Monate 1 Woche her - 4 Monate 1 Woche her #169672 von holch
holch antwortete auf das Thema: LS3.8.1- 'Failed to Add New User' -Error Msg.

This 'Failed to Add User' is still an open issue for me in LS381.

And it will always be. Bug fixes will only be applied to new versions. I am not saying that it is already fixed in 3.9.0, but it will never be fixed in 3.8.1, because this is basically impossible. To fix a bug a new version needs to be released and you need to update to this version to take advantage of new bug fixes.
By the way: I just tested today to add users in 3.9.0 and everything went smooth. The user received his login data, managed to login, managed to change the password in the system and managed to receive the reset password email.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
Letzte Änderung: 4 Monate 1 Woche her von holch.

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4 Monate 1 Woche her #169734 von Jasonaldean
Jasonaldean antwortete auf das Thema: LS3.8.1- 'Failed to Add New User' -Error Msg.
Same issue with me please anyone have suggestion.

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4 Monate 1 Woche her #169736 von holch
holch antwortete auf das Thema: LS3.8.1- 'Failed to Add New User' -Error Msg.
What is your setup? OS, webserver, database?

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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4 Monate 1 Woche her #169738 von holch
holch antwortete auf das Thema: LS3.8.1- 'Failed to Add New User' -Error Msg.
You can always add your observations to the bug report that John_K has created:
bugs.limesurvey.org/view.php?id=13752

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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4 Monate 17 Stunden her #170100 von John_K
John_K antwortete auf das Thema: LS3.8.1- 'Failed to Add New User' -Error Msg.
Hi-
I had upgraded to LimeSurvey Version 3.12.1+180616 & I still experience this 'Failed to Add New User' -Error Msg.
Anyone else having this error type??
JK
p.s- Unfortunate the only workaround is for Admin to use the 'Forgot your password?' route to get LS to send a temp mail to user & then user can login to LS to re-set PW.

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