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White admin screen after limesurvey2.72.3+171020 installation on RHEL 7.4
- pauli
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6 years 6 months ago #160025
by pauli
White admin screen after limesurvey2.72.3+171020 installation on RHEL 7.4 was created by pauli
Hi,
We have a fresh install of limesurvey on an RHEL server with MariaDB 5.5, PHP 7.1.2.
The front end displays but, the admin screen is white after installation, we have tried debug=1 and debug=2 in the config file but nothing is being output to the screen.
The NGINX log shows that files in tmp/assets/* are unavailable:
2017/10/25 16:27:02 [error] 11067#11067: *316 open() "/app/www/limesurvey/tmp/assets/cbcf2115/css/font-awesome.min.css" failed (2: No such file or directory), client: 180.90.2.5, server: example.com, request: "GET /tmp/assets/cbcf2115/css/font-awesome.min.css HTTP/1.1", host: "example.com", referrer: " example.com/index.php?r=admin/authentication/sa/login "
2017/10/25 16:27:02 [error] 11067#11067: *316 open() "/app/www/limesurvey/tmp/assets/fa5af5c8/css/bootstrap.css" failed (2: No such file or directory), client: 180.90.2.5, server: example.com, request: "GET /tmp/assets/fa5af5c8/css/bootstrap.css HTTP/1.1", host: "example.com", referrer: " example.com/index.php?r=admin/authentication/sa/login "
2017/10/25 16:27:02 [error] 11067#11067: *316 open() "/app/www/limesurvey/tmp/assets/fa5af5c8/css/yiistrap.css" failed (2: No such file or directory), client: 180.90.2.5, server: example.com, request: "GET /tmp/assets/fa5af5c8/css/yiistrap.css HTTP/1.1", host: "example.com", referrer: " example.com/index.php?r=admin/authentication/sa/login "
We have set the limesurvey/tmp/* folders to be writeable, /tmp/assets/fa5af5c8 exists but is empty.
Please help!
Thanks in advance
Paul
We have a fresh install of limesurvey on an RHEL server with MariaDB 5.5, PHP 7.1.2.
The front end displays but, the admin screen is white after installation, we have tried debug=1 and debug=2 in the config file but nothing is being output to the screen.
The NGINX log shows that files in tmp/assets/* are unavailable:
2017/10/25 16:27:02 [error] 11067#11067: *316 open() "/app/www/limesurvey/tmp/assets/cbcf2115/css/font-awesome.min.css" failed (2: No such file or directory), client: 180.90.2.5, server: example.com, request: "GET /tmp/assets/cbcf2115/css/font-awesome.min.css HTTP/1.1", host: "example.com", referrer: " example.com/index.php?r=admin/authentication/sa/login "
2017/10/25 16:27:02 [error] 11067#11067: *316 open() "/app/www/limesurvey/tmp/assets/fa5af5c8/css/bootstrap.css" failed (2: No such file or directory), client: 180.90.2.5, server: example.com, request: "GET /tmp/assets/fa5af5c8/css/bootstrap.css HTTP/1.1", host: "example.com", referrer: " example.com/index.php?r=admin/authentication/sa/login "
2017/10/25 16:27:02 [error] 11067#11067: *316 open() "/app/www/limesurvey/tmp/assets/fa5af5c8/css/yiistrap.css" failed (2: No such file or directory), client: 180.90.2.5, server: example.com, request: "GET /tmp/assets/fa5af5c8/css/yiistrap.css HTTP/1.1", host: "example.com", referrer: " example.com/index.php?r=admin/authentication/sa/login "
We have set the limesurvey/tmp/* folders to be writeable, /tmp/assets/fa5af5c8 exists but is empty.
Please help!
Thanks in advance
Paul
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- LouisGac
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6 years 6 months ago #160029
by LouisGac
Replied by LouisGac on topic White admin screen after limesurvey2.72.3+171020 installation on RHEL 7.4
Hi Paul,
could you check in the first place if the files exist or not in the tmp directory?
could you check in the first place if the files exist or not in the tmp directory?
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- pauli
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6 years 6 months ago #160035
by pauli
Replied by pauli on topic White admin screen after limesurvey2.72.3+171020 installation on RHEL 7.4
Hi Louis
The folders exist but are empty - the js/css files are not present there
thanks
Paul
The folders exist but are empty - the js/css files are not present there
thanks
Paul
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- LouisGac
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6 years 6 months ago - 6 years 6 months ago #160049
by LouisGac
Replied by LouisGac on topic White admin screen after limesurvey2.72.3+171020 installation on RHEL 7.4
the operation of copying the files is made by the Yii Framework itself, so it's not a problem related to LimeSurvey.
I bet on a server configuration problem, most probably SE Linux:
access.redhat.com/documentation/en-US/Re...rity-Enhanced_Linux/
I bet on a server configuration problem, most probably SE Linux:
access.redhat.com/documentation/en-US/Re...rity-Enhanced_Linux/
Last edit: 6 years 6 months ago by LouisGac.
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- pauli
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6 years 5 months ago #160171
by pauli
Replied by pauli on topic White admin screen after limesurvey2.72.3+171020 installation on RHEL 7.4
Hi Louis
SELinux was already disabled, so...
We deleted the installation and downloaded/installed the zip archive instead of the gz one. An installation from this download proceded trouble-free.
thanks
Paul
SELinux was already disabled, so...
We deleted the installation and downloaded/installed the zip archive instead of the gz one. An installation from this download proceded trouble-free.
thanks
Paul
The topic has been locked.