Loading error in limesurvey page

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1 Jahr 3 Wochen her #181870 von najahals
Good Day,

Can you please help us to resolve the issue the appears when we tried to login to limesurvey

We used the download resource form this URL www.limesurvey.org/stable-release


Version: edition license


Error message


This page is not working

IP: XXXXXXX redirected you to many times

ERR_TOO_MANY_REDIRECTS


Thank you

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1 Jahr 3 Wochen her #181872 von DenisChenu

najahals schrieb: …

Version: edition license

? What it this version ? I didn't see it on this page.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
An error happen ? Before make a new topic : remind the Debug mode .

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1 Jahr 3 Wochen her #181874 von najahals
version is LimeSurvey CE edition: 3.16.1

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1 Jahr 3 Wochen her #181882 von cdorin
Ok, so did you download the CE release?

Where/how do you get that error?

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1 Jahr 3 Wochen her #181883 von jelo

najahals schrieb: resolve the issue the appears when we tried to login to limesurvey

If you still receive that issue, check if you're still logged on (PersonLogo/Username shown in the menu).
Try to login via www.limesurvey.org/login and then try to reach the download section.
If you still got issues, try again with a different browser.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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1 Jahr 3 Wochen her #181894 von holch
@Jelo: I don't think the problem is with the Limesurvey Website, but with their installation.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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1 Jahr 3 Wochen her #181899 von siddharthsusheel
Must be installation issue.

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1 Jahr 3 Wochen her #181913 von jelo

holch schrieb: @Jelo: I don't think the problem is with the Limesurvey Website, but with their installation.

Fine, then the checklist is different ;-)

If Limesurvey is installed in a subdirectory, check for htaccess files in the root directory.
Migh case a redirection loop.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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1 Jahr 2 Wochen her #181987 von najahals
I downloaded from the URL www.limesurvey.org/about-limesurvey/download CE Release

I received the error when type the IP web server in URL, although i tried with different browsers but it the same. Thank you

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1 Jahr 2 Wochen her #181988 von najahals
I tired with Google Chrome , IE . Firefox but still receiving the same error . thank you

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1 Jahr 2 Wochen her #182007 von jelo
Please ask your webserver administrator. This sounds more like webserver issue that a LimeSurvey issue. If it is a bug of LimeSurvey you would need to provide information about PHP version and webserver setup. So you would still need to consult your webserver administrator.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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1 Jahr 2 Wochen her #182227 von najahals
here is the versions of software that installed in webserver

PHP: 7.2
Httpd: apache 2
Mysql: 5.4

Do you recommend a specific version ?

Thank you

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4 Monate 3 Wochen her #191205 von sgwood
Had same issue when previewing the survey.
Problem occurred on various browsers.

I noticed that I had previously initialised participant table.
I then deleted the participant table and the issue stopped.
I could then preview the survey without problems.

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