Please help us help you and fill where relevant: Your LimeSurvey version:
6.4.8+240221 Own server or LimeSurvey hosting: ionos hosting Survey theme/template: Fruity
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New install using Ionos hosting - configuring email to use SMTP and receiving the error: Email sending failure: SMTP connect() failed.
Using domain-specific email address and SMTP server, port 587, with Ionos-provided email address as "from."
SSL/TLS enabled.
connect failed can happen for multiple reason : ssl issue, bad url, server disable outbound conection …
Activate debug mode, activate smtp debug mode, check your server log
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