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Survey templates not available
- pirnr81
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4 months 4 weeks ago #252714
by pirnr81
Survey templates not available was created by pirnr81
Please help us help you and fill where relevant:
Your LimeSurvey version: [3.6.7]
Own server or LimeSurvey hosting: own Server
Survey theme/template:
==================
After a (manual) update from 5.6.8 to 3.6.7, the survey templates are not available, meaning that I can't load existing surveys or create new ones. (Moving back to 5.6.47 had the same issue). Note that the themes/survey-Fodler o the Server seems fine, containing four folders (vanilla, bootswatch, fruity and fruity_23.
Your LimeSurvey version: [3.6.7]
Own server or LimeSurvey hosting: own Server
Survey theme/template:
==================
After a (manual) update from 5.6.8 to 3.6.7, the survey templates are not available, meaning that I can't load existing surveys or create new ones. (Moving back to 5.6.47 had the same issue). Note that the themes/survey-Fodler o the Server seems fine, containing four folders (vanilla, bootswatch, fruity and fruity_23.
Attachments:
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- holch
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4 months 4 weeks ago #252717
by holch
Just to understand that correctly: you downgraded from 5.6.7 to 3.6.7?
However, looking at your screenshot, you actually upgraded to 6.3.7. I small but significant difference.
What are the permissions for these folders?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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Replied by holch on topic Survey templates not available
After a (manual) update from 5.6.8 to 3.6.7
Just to understand that correctly: you downgraded from 5.6.7 to 3.6.7?
However, looking at your screenshot, you actually upgraded to 6.3.7. I small but significant difference.
What are the permissions for these folders?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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- pirnr81
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4 months 4 weeks ago - 4 months 4 weeks ago #252720
by pirnr81
Replied by pirnr81 on topic Survey templates not available
Mea culpa, that typo was indeed supposed to read 6.3.7. Permissions are rwxr-xr-x, owner is www-data. Everything else (e.g. adding/editing Users and Permissions) works just fine.
Many thanks for your time
Many thanks for your time
Last edit: 4 months 4 weeks ago by pirnr81.
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- jelo
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4 months 4 weeks ago #252736
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Survey templates not available
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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- pirnr81
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4 months 4 weeks ago #252758
by pirnr81
Replied by pirnr81 on topic Survey templates not available
there's more content in the folder, but there is also an index file:
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- DenisChenu
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4 months 4 weeks ago #252762
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Replied by DenisChenu on topic Survey templates not available
You are on PGSQL ?
If yes : hope you have a backup of your SQL data befor update
If yes : hope you have a backup of your SQL data befor update
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- pirnr81
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4 months 4 weeks ago - 4 months 4 weeks ago #252765
by pirnr81
Replied by pirnr81 on topic Survey templates not available
yes to both
my current workaround was to install everything anew and import relevant surveys from the lss/lsa files. that seems to work (fingers crossed), but still, it would be nice to know what happened
my current workaround was to install everything anew and import relevant surveys from the lss/lsa files. that seems to work (fingers crossed), but still, it would be nice to know what happened
Last edit: 4 months 4 weeks ago by pirnr81.
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- DenisChenu
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4 months 4 weeks ago #252767
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Survey templates not available
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- rjpinto
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4 months 3 weeks ago #253009
by rjpinto
Replied by rjpinto on topic Survey templates not available
So the only way to correct this is to recover from backups? Is there no wait to rebuild the table from the existing template folder?
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