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End URL not loading
- nadica123
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4 months 3 weeks ago #253001
by nadica123
End URL not loading was created by nadica123
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Your LimeSurvey version: 6.3.4 +231108
Own server or LimeSurvey hosting: own server
Survey theme/template: fruitty
==================
(Write here your question/remark)
Hello,
I have a survey that I have the end URL set for and the auto load is On. The end url was working fine, but after I stopped the survey and run it again the end url won't load. It is a survey in two languages and in both the same end URL is set.
What can be causing this?
What should I do for the end url to be displaying again?
Your LimeSurvey version: 6.3.4 +231108
Own server or LimeSurvey hosting: own server
Survey theme/template: fruitty
==================
(Write here your question/remark)
Hello,
I have a survey that I have the end URL set for and the auto load is On. The end url was working fine, but after I stopped the survey and run it again the end url won't load. It is a survey in two languages and in both the same end URL is set.
What can be causing this?
What should I do for the end url to be displaying again?
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- holch
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4 months 3 weeks ago #253006
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic End URL not loading
Without knowing your survey, it is difficult to help. Deactivating and reactivating shouldn't cause this.
Did you check if the end urls are still there? What happens exactly at the end of the survey? Do you get to the end page? What happens there? Does it show the end url on the end page? What exactly happens at the moment? Any error messages? What do you get to see?
Did you check if the end urls are still there? What happens exactly at the end of the survey? Do you get to the end page? What happens there? Does it show the end url on the end page? What exactly happens at the moment? Any error messages? What do you get to see?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Please Log in to join the conversation.
- nadica123
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4 months 3 weeks ago #253016
by nadica123
Replied by nadica123 on topic End URL not loading
Thank you for you message,
The end urls are still there. At the end of the survey after clicking submit it redirects to this url
portal.lifepanel.eu/survey_complete , instead of
portal.lifepanel.eu/survey_completed/764...ken={TOKEN}&sid={SID }
So no error message, it just doesn't show the rest of the end URL
The end urls are still there. At the end of the survey after clicking submit it redirects to this url
portal.lifepanel.eu/survey_complete , instead of
portal.lifepanel.eu/survey_completed/764...ken={TOKEN}&sid={SID }
So no error message, it just doesn't show the rest of the end URL
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- Joffm
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4 months 3 weeks ago #253018
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic End URL not loading
as @holch, without knowing what you exactly did, it's difficult.
So, please send the lss export.
Joffm
So, please send the lss export.
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
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- DenisChenu
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4 months 3 weeks ago #253019
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Replied by DenisChenu on topic End URL not loading
Maybe you can delete whole question except one and send the lss here ?
Then we can have a look.
Then we can have a look.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- holch
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4 months 3 weeks ago #253042
by holch
So it cuts this long URL down to:
?
This is weird.
Also, your error description is not the best. Because from what I understand now, the END URL is actually loading, just not the correct one. So there is a redirect happening, but the whole URL is cut off in the middle of the word "completed", which is weird. So after 35 digits it gets "cut off".
Did anything else happen on the server between deactivating and reactivating? LS update, server update, database update, etc?
From what I understand, in Limesurvey there is still the full URL in the END URL field of the survey, correct?
What happens when you copy the survey and test the copy? Same issue?
Did you try to delete the URL from the end url field and insert it again?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic End URL not loading
Code:
https://portal.lifepanel.eu/survey_completed/764735?token={TOKEN}&sid={SID}
Code:
https://portal.lifepanel.eu/survey_complete
This is weird.
Also, your error description is not the best. Because from what I understand now, the END URL is actually loading, just not the correct one. So there is a redirect happening, but the whole URL is cut off in the middle of the word "completed", which is weird. So after 35 digits it gets "cut off".
Did anything else happen on the server between deactivating and reactivating? LS update, server update, database update, etc?
From what I understand, in Limesurvey there is still the full URL in the END URL field of the survey, correct?
What happens when you copy the survey and test the copy? Same issue?
Did you try to delete the URL from the end url field and insert it again?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu
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- nadica123
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4 months 2 weeks ago #253226
by nadica123
Replied by nadica123 on topic End URL not loading
Hi,
I actually found what the issue was, it wasn't in limesurvey, but in the webhook I'm using that the end url is being fed to.
Thanks a lot!
I actually found what the issue was, it wasn't in limesurvey, but in the webhook I'm using that the end url is being fed to.
Thanks a lot!
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