- Posts: 2
- Thank you received: 0
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
There doesn't seem to be a way of adding answers
- Confuzzled
- Topic Author
- Offline
- New Member
Less
More
11 months 3 weeks ago #243062
by Confuzzled
There doesn't seem to be a way of adding answers was created by Confuzzled
Please help us help you and fill where relevant:
Your LimeSurvey version: Version 3.15.1+181017
Own server or LimeSurvey hosting: Own
Survey theme/template: vanilla
==================
I haven't used LimeSurvey for a while, so I'm not sure if I'm just not remembering how to do it correctly or if there's an actual issue.
I'm doing a simple one question survey with List (radio) for answers.
When I save and close after creating my question, the "Edit answer options" appears in the bar. When I click that I get a page that has "English (base language), and then a whole lot of blank space. I'm not seeing anything to click on to create answers, and because it's been so long since I used it I don't even remember what I'm looking for.
Any help is appreciated!
Your LimeSurvey version: Version 3.15.1+181017
Own server or LimeSurvey hosting: Own
Survey theme/template: vanilla
==================
I haven't used LimeSurvey for a while, so I'm not sure if I'm just not remembering how to do it correctly or if there's an actual issue.
I'm doing a simple one question survey with List (radio) for answers.
When I save and close after creating my question, the "Edit answer options" appears in the bar. When I click that I get a page that has "English (base language), and then a whole lot of blank space. I'm not seeing anything to click on to create answers, and because it's been so long since I used it I don't even remember what I'm looking for.
Any help is appreciated!
Please Log in to join the conversation.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13648
- Thank you received: 2491
11 months 3 weeks ago #243071
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic There doesn't seem to be a way of adding answers
Why not update to last 3.X version ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The following user(s) said Thank You: Confuzzled
Please Log in to join the conversation.
- holch
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 11660
- Thank you received: 2742
11 months 3 weeks ago #243109
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic There doesn't seem to be a way of adding answers
There were some versions where the edit answer options didn't show. Can't remember which versions this concerned.
But like Denis says: It does not make sense to try to troubleshoot an installation that is completely out of date. If it is a bug in that version, it probably has been fixed a long time ago.
Your version was released on 17/10/2018, so it is now 4,5 years old and hasn't received any bug fixes, security patches or updates in general. I think it is time for an update to the latest version of LS3 at least. Then you can check if the error persists and we will try to figure out why.
Because this definitely doesn't happen normally in recent versions of LS3.
But like Denis says: It does not make sense to try to troubleshoot an installation that is completely out of date. If it is a bug in that version, it probably has been fixed a long time ago.
Version 3.15.1+181017
Your version was released on 17/10/2018, so it is now 4,5 years old and hasn't received any bug fixes, security patches or updates in general. I think it is time for an update to the latest version of LS3 at least. Then you can check if the error persists and we will try to figure out why.
Because this definitely doesn't happen normally in recent versions of LS3.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Please Log in to join the conversation.
- Confuzzled
- Topic Author
- Offline
- New Member
Less
More
- Posts: 2
- Thank you received: 0
11 months 3 weeks ago #243120
by Confuzzled
Replied by Confuzzled on topic There doesn't seem to be a way of adding answers
Thanks! I've never updated simply because I only use it twice a year for this one thing and it's always worked up til now.
Will give that a try.
Will give that a try.
Please Log in to join the conversation.
- holch
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 11660
- Thank you received: 2742
11 months 3 weeks ago #243121
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic There doesn't seem to be a way of adding answers
If you have used it before and it worked, then there must have been some change in the server environment, etc. Because Limesurvey can't be the problem, as you didn't change anything (no updates).
But using it very little isn't a good excuse for not updating. You should still keep the software up to date.
But using it very little isn't a good excuse for not updating. You should still keep the software up to date.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Please Log in to join the conversation.