Please help us help you and fill where relevant:
Your LimeSurvey version: Version 3.27.6+210629
Own server or LimeSurvey hosting: Own Server
Survey theme/template: Own Template
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Hi there,

We have a survey setup with a ranking question. The question asks them to rank 12 different options (please find attached). However, in the survey responses, it only shows the results for [Ranking 1]. Any idea why this is?

We've had a similar question before and never had this issue. It's almost as if the survey has just not captured ranking options 2 and downwards.

Attaching question here in case useful.

 

Might be a long shot - but is there a chance the data still exists somewhere on the back-end that we can dig up?

Any help would be appreciated.

Thank you.

Please, neither attach lsq nor lsg exports, only lss.
Reason: lasq and lsg files are language sensitive.
They can't be imported into a survey with a different base language.
Please don't make us guess which base language you used and ease our live.

Copy the survey, remove all groups / questions not related to your problem and attach this as lss export.

Joffm

Thanks Joffm,

I've done as you requested and attached an .lss. Look forward to any feedback or help that you or other members of the forum can provide.

Thank you.

Remove the "12" from "Logic / Max.Columns".
As this is the full ranking it is not necessary.

 

Joffm