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How can an admin retrieve the password of a respondant to go on?

  • karld
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2 months 1 week ago #256675 by karld
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Your LimeSurvey version: Version 5.6.48+231205
Own server or LimeSurvey hosting: own
Survey theme/template: fruity extended
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Hello,
A respondant has saved his session in a survey and would like to continue. But he has lost his password. How can I (as administrator) send him a new password?
I have seen that the password is stored in the table 'saved_control' and that is is encrypted.
I would like to replace it with a new password that I can send to the respondant so that he can resume answering the survey.
Thanks in advance.

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  • Joffm
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2 months 1 week ago #256678 by Joffm
Easy and pragmatic solution.
Start the survey yourself, click "Resume later" and enter a password.
In the database exchange his old encrypted password by yours.
Now you may send it.

Joffm

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  • karld
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2 months 1 week ago #256680 by karld
Thank you very much!

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