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Edit items - popup window does not work

  • rhanzlova
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4 months 2 weeks ago #253130 by rhanzlova
Edit items - popup window does not work was created by rhanzlova
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Your LimeSurvey version: 6.0.7+230515  
Own server or LimeSurvey hosting: own server
Survey theme/template: fruity
==================
Good morning. I would like to ask if anyone has encountered a similar problem. If I want to edit the formatting of the wording of individual items or answer options, I can't do it because "Run HTML editor in popup window" doesn't work.

Could the problem be somewhere in the settings? I have not had this problem with previous versions of LS.

Thank you very much.

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  • DenisChenu
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4 months 2 weeks ago #253134 by DenisChenu
Replied by DenisChenu on topic Edit items - popup window does not work
Can you activate the javascript console ?
F12

Maybe time to update too : it work on 6.3.7
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4 months 2 weeks ago #253151 by rhanzlova
Replied by rhanzlova on topic Edit items - popup window does not work
Thank you.

Yes, F12 works.

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  • DenisChenu
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4 months 2 weeks ago #253153 by DenisChenu
Replied by DenisChenu on topic Edit items - popup window does not work
What to you have : javascript issue ?
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  • rhanzlova
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4 months 2 weeks ago #253154 by rhanzlova
Replied by rhanzlova on topic Edit items - popup window does not work
Probably yes, I do not know. When I click edit on an item, a window always popped up where I could edit. Now I cannot do that in this version.

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  • DenisChenu
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4 months 2 weeks ago #253155 by DenisChenu
Replied by DenisChenu on topic Edit items - popup window does not work
Look at console open by F12 if there are red lines !

(and maybe update to last version)
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  • rhanzlova
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4 months 2 weeks ago #253156 by rhanzlova
Replied by rhanzlova on topic Edit items - popup window does not work
Thank you very much.

Yes, I have some red links but I do not understand them, I do not understand programming and HTML code. I will have to contact my IT support.

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  • DenisChenu
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4 months 2 weeks ago #253157 by DenisChenu
Replied by DenisChenu on topic Edit items - popup window does not work
You can show oit here maybe …

But ye s: best is to contact your IT team here.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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  • holch
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4 months 2 weeks ago #253168 by holch
Replied by holch on topic Edit items - popup window does not work
What are your settings for the WYSIWYG editor? Maybe in the new version it is set to not offering the editor?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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