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Cannot import survey, incorrect permissions for the application /tmp folder.
- yukito8000
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6 years 3 days ago #167729
by yukito8000
Cannot import survey, incorrect permissions for the application /tmp folder. was created by yukito8000
Hi All,
Our university really likes LimeSurvey. We've been used LimeSurvey for 3 years. The Survey import function is always working fine. But we found that we cannot do survey import now. There will be an error message: data Error An error occurred uploading your file. This may be caused by incorrect permissions for the application /tmp folder.
We are now using the Version 2.72.2+171017
And we've checked that the application/tmp folder's permission is set to 777.
Could anyone please advise what we should do to solve this problem?
Many thanks.
Best wishes,
Lina
Our university really likes LimeSurvey. We've been used LimeSurvey for 3 years. The Survey import function is always working fine. But we found that we cannot do survey import now. There will be an error message: data Error An error occurred uploading your file. This may be caused by incorrect permissions for the application /tmp folder.
We are now using the Version 2.72.2+171017
And we've checked that the application/tmp folder's permission is set to 777.
Could anyone please advise what we should do to solve this problem?
Many thanks.
Best wishes,
Lina
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- jelo
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6 years 3 days ago - 6 years 3 days ago #167738
by jelo
Who installed LimeSurvey? If nobody has applied an update on LimeSurvey something changed on the server where LimeSurvey is installed. The person which is updating the server is the first person to talk to.
Or is that a fresh LimeSurvey installation with an old version?
Lastest release of that branch is 2.73.0 (19th Dec 2017).
www.limesurvey.org/stable-release/file/2...19zip?tmpl=component
777 hasn't to be the correct permission setting. There are setups where 777 is no longer allowed. Perhaps someone changed the webserver+php setup and hard-ended the server security a bit.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Cannot import survey, incorrect permissions for the application /tmp folder.
yukito8000 wrote: We are now using the Version 2.72.2+171017
And we've checked that the application/tmp folder's permission is set to 777.
Could anyone please advise what we should do to solve this problem?
Who installed LimeSurvey? If nobody has applied an update on LimeSurvey something changed on the server where LimeSurvey is installed. The person which is updating the server is the first person to talk to.
Or is that a fresh LimeSurvey installation with an old version?
Lastest release of that branch is 2.73.0 (19th Dec 2017).
www.limesurvey.org/stable-release/file/2...19zip?tmpl=component
777 hasn't to be the correct permission setting. There are setups where 777 is no longer allowed. Perhaps someone changed the webserver+php setup and hard-ended the server security a bit.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Last edit: 6 years 3 days ago by jelo.
The following user(s) said Thank You: DenisChenu
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- stephanied
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5 years 2 weeks ago #183044
by stephanied
Replied by stephanied on topic Cannot import survey, incorrect permissions for the application /tmp folder.
I've received the same message while trying to import. We have been using version 3.17.2 for several months now and have not had any issues. I also manage the server and did not make any changes. When investigating I noticed that the directory with our limesurvey alias did not have a tmp folder. I created one and gave it a 777 permission. I'm still unable to import.
Any suggestions? I really don't know what else to try.
Any suggestions? I really don't know what else to try.
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- Joffm
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5 years 2 weeks ago #183058
by Joffm
Did I miss something?
IMO the latest version is 3.17.1 (build 190408)
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Cannot import survey, incorrect permissions for the application /tmp folder.
stephanied wrote: We have been using version 3.17.2 for several months now
Did I miss something?
IMO the latest version is 3.17.1 (build 190408)
Volunteers are not paid.
Not because they are worthless, but because they are priceless
The following user(s) said Thank You: DenisChenu
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- jelo
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5 years 2 weeks ago #183085
by jelo
Mistype in the PHP code.
github.com/LimeSurvey/LimeSurvey/commit/...d679db062f246ffeab51
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Cannot import survey, incorrect permissions for the application /tmp folder.
Currently the version number of 3.17.1 isJoffm wrote: Did I miss something?
IMO the latest version is 3.17.1 (build 190408)
Code:
$config['versionnumber'] = '3.17.2';
github.com/LimeSurvey/LimeSurvey/commit/...d679db062f246ffeab51
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu
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- stephanied
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5 years 2 weeks ago #183119
by stephanied
Replied by stephanied on topic Cannot import survey, incorrect permissions for the application /tmp folder.
My apologies, I have version 3.17.0
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5 years 2 weeks ago #183121
by stephanied
Replied by stephanied on topic Cannot import survey, incorrect permissions for the application /tmp folder.
I'm not sure what caused it to work, but I am now able to import.
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