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Limesurvey 2 RC2 working very slowly

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5 years 10 months ago #82486 by lpousada
lpousada created the topic: Limesurvey 2 RC2 working very slowly
Hi folks!

I've installed V2 RC2 in the same corporate VM where is V1.92, as second instance.
The V2 is very very slow to respond to any command, sometimes a timeout is produced. So after going thru FAQ's, tried "Warning: fread() function.fread: Length parameter must be greater than 0" the problem is the same. I've tried a second installation with the same result.
V1.92 is working fine with PHP 5.2.13 + MySQL 5.1.23-rc.
Any hint? Please?

Thanks in advance. LPousada
Luis Pousada

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5 years 10 months ago #82496 by Mazi
Mazi replied the topic: Limesurvey 2 RC2 working very slowly
Does everything run very slow or just the admin interface or just a certain survey?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 10 months ago #82591 by lpousada
lpousada replied the topic: Limesurvey 2 RC2 working very slowly
Everything, from the very start, is slow. I've not create a survey because it takes ages to show anything. Last time, while doing other stuff, I've got the first "save" quetion and the page freezed.
It's odd, because v1.92 is performing nice.
Luis Pousada

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5 years 10 months ago #82609 by Mazi
Mazi replied the topic: Limesurvey 2 RC2 working very slowly
There has been a new RC4 version, please test that one: www.limesurvey.org/en/unstable-release/v...26-unstable-releases

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 9 months ago #82648 by lpousada
lpousada replied the topic: Limesurvey 2 RC2 working very slowly
I'll give it a try and post the results asap.
Luis Pousada

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5 years 9 months ago #82673 by xavierdepotter
xavierdepotter replied the topic: Limesurvey 2 RC2 working very slowly
Hi,
I have the same problem.
I upgrate the version 1.90 to version 2RC4.
It's working well but all is very slow (very very slow)...
Thanks for you work for all you have done from the begining of LimeSurveys!
Best Regards,
Xavier

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5 years 9 months ago #82692 by Mazi
Mazi replied the topic: Limesurvey 2 RC2 working very slowly
Maybe this is server related, I noticed no problems on my local system. Maybe you can post some details like:
- PHP version
- DB version
- server OS
- webserver and version
- available server memory (memory_limit)

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 9 months ago #82881 by xavierdepotter
xavierdepotter replied the topic: Limesurvey 2 RC2 working very slowly
- PHP version
PHP 5.2.6-1+lenny16 with Suhosin-Patch 0.9.6.2 (cli) (built: Feb 3 2012 08:19:55)
- DB version
MySQL 5.0.51a
- server OS
Debian 5.0.9
- webserver and version
Server version: Apache/2.2.9 (Debian)
- available server memory (memory_limit)
Mem: 1545496k total, 1465752k used, 79744k free, 121736k buffers
Swap: 409616k total, 956k used, 408660k free, 782664k cached

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5 years 9 months ago #82943 by xavierdepotter
xavierdepotter replied the topic: Limesurvey 2 RC2 working very slowly
Hi,

Do you want a copy of our database and of the website?

Regards,

Xavier

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5 years 9 months ago #82958 by chappert
chappert replied the topic: Aw: Re: Limesurvey 2 RC2 working very slowly
Hi i have the same Problem

my brand new installation of limesurvey200RC4-build120622 working very slowly.

I have the following System in use

- Debian Lenny 5.0.3
- mysql-server-5.0 (5.0.51a-24+lenny2+spu1)
- MySQL module for php5 - php5-mysql (5.2.6.dfsg.1-1+lenny16)
- apache2 (2.2.9-10+lenny4)

I have no errors.

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5 years 7 months ago #85169 by lpousada
lpousada replied the topic: Limesurvey 2 RC2 working very slowly
Hi everybody,

We’ve been trying to solve this issue using all know-how available.

Last development:
LS2 RC9 installed from scratch on a new VM (similar to the one with LS1.92) with Apache, PHP 5.3.16 and MySQL.Minimum Requirements checked OK as well all Optional modules.

Once again it is very very slow doing anything even login! :(

Thanks in advance for your kind sugestions.

LPousada.
Luis Pousada

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5 years 7 months ago #85172 by holch
holch replied the topic: Limesurvey 2 RC2 working very slowly
Runs here like a charm on a xampp installation on my notebook.

Why don't you try it on the same VM-Ware as 1.92 to compare? The two installations can run perfectly fine in parallel, as long as you use different databases.
I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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5 years 7 months ago #85173 by holch
holch replied the topic: Limesurvey 2 RC2 working very slowly
Sorry! Forget about my post. I only just saw that there was a previous page and you actually had done this before already.
I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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5 years 7 months ago #85217 by lpousada
lpousada replied the topic: Limesurvey 2 RC2 working very slowly
No problem! We've tried the LS2RC9 with the same VM with LS1.9, after that we installed a new VM from scratch with stable releases of base sw. The rational was: the first VM was been upgraded year after year and could have old stuff blocking.
I must say we are using VM's from our cloud infraestructure (corporate IT privilegies ;-) ) so performance isn't an issue.

Best regards!
LPousada
Luis Pousada

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5 years 6 months ago #87009 by jmattias
jmattias replied the topic: Limesurvey 2 RC2 working very slowly

lpousada wrote: Hi everybody,

We’ve been trying to solve this issue using all know-how available.

Once again it is very very slow doing anything even login! :(

Thanks in advance for your kind sugestions.

LPousada.


Have you checked if there's any egress/ingress filtering between your server and LimeSurvey Professional (previously LimeService).com?
When investigating similar issues on one of our setups I noticed dropped outbound HTTP packages to LimeSurvey Professional (previously LimeService).com. After I addressed this it was reported to work a lot better.

Best regards

Mattias.

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