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Problems installing Limesurvey V6
- paulfiner
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5 months 3 days ago #252593
by paulfiner
Problems installing Limesurvey V6 was created by paulfiner
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Your LimeSurvey version: 6.3.4+231108
Own server or LimeSurvey hosting:Own server
Survey theme/template:
==================
I'm a long time user of Limesurvey but have been using V3 up until now. I would like to move to V6 and have set up a new Linux server with PHP v8.1 and MYSQL database.
Everything seemed to install ok and I can log in to the Admin screen. However, I can't seem to create a new survey and if I click the 'Edit Themes' button I just get taken to a completely blank page. I tried importing an LSS survey and this didn't work either.
I set the debug mode to 2 in config.php and if I try to create a new survey I get the following error:
Call to undefined function mb_ereg_replace()
/limesurvey/application/helpers/sanitize_helper.php(122)
Any ideas what's going on here?
Thanks,
Paul
Your LimeSurvey version: 6.3.4+231108
Own server or LimeSurvey hosting:Own server
Survey theme/template:
==================
I'm a long time user of Limesurvey but have been using V3 up until now. I would like to move to V6 and have set up a new Linux server with PHP v8.1 and MYSQL database.
Everything seemed to install ok and I can log in to the Admin screen. However, I can't seem to create a new survey and if I click the 'Edit Themes' button I just get taken to a completely blank page. I tried importing an LSS survey and this didn't work either.
I set the debug mode to 2 in config.php and if I try to create a new survey I get the following error:
Call to undefined function mb_ereg_replace()
/limesurvey/application/helpers/sanitize_helper.php(122)
Any ideas what's going on here?
Thanks,
Paul
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- mills
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5 months 3 days ago #252600
by mills
Replied by mills on topic Problems installing Limesurvey V6
Sounds like your php is missing the mbstring library:-
[url] manual.limesurvey.org/Installation_FAQ#W...ctions.29_library.3F [/url]
[url] manual.limesurvey.org/Installation_FAQ#W...ctions.29_library.3F [/url]
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- paulfiner
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5 months 2 days ago #252603
by paulfiner
Replied by paulfiner on topic Problems installing Limesurvey V6
That was the problem! Many thanks, all working now.
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- DenisChenu
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5 months 2 days ago #252607
by DenisChenu
Via the installer ?
If yes : there are an issue : installer must show you the lack of mbstring !
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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Replied by DenisChenu on topic Problems installing Limesurvey V6
How do your proceed the installation ?Everything seemed to install ok
Via the installer ?
If yes : there are an issue : installer must show you the lack of mbstring !
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- paulfiner
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5 months 2 days ago #252609
by paulfiner
Replied by paulfiner on topic Problems installing Limesurvey V6
I did the initial installation using the installer but I was on v8.2 of PHP and I had mbstring enabled in that version.
I then downgraded to v8.1 of PHP as I read that Limesurvey wasn't fully compatible with it yet and I think I forgot to enable mbstring there.
I then downgraded to v8.1 of PHP as I read that Limesurvey wasn't fully compatible with it yet and I think I forgot to enable mbstring there.
The following user(s) said Thank You: DenisChenu
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- paulfiner
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5 months 2 days ago - 5 months 2 days ago #252614
by paulfiner
Replied by paulfiner on topic Problems installing Limesurvey V6
I'm still having problems with the install. I can now see the themes and I can create a new survey but when I try and add a question to a group there is no save button showing. I also can't add any labels to a question.
I'm wondering if there are any other extensions I need to enable. I've been through the checklist in the manual and I think everything is there.
I'm a bit stuck at the moment.
I'm wondering if there are any other extensions I need to enable. I've been through the checklist in the manual and I think everything is there.
I'm a bit stuck at the moment.
Last edit: 5 months 2 days ago by paulfiner. Reason: typo
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- paulfiner
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5 months 2 days ago #252615
by paulfiner
Replied by paulfiner on topic Problems installing Limesurvey V6
I think the blank survey I created thinks is it currently active (even though it isn't) as when I hover over the green 'Add question' button it says 'Deactivate your survey to enable this setting'
Very strange!
Very strange!
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5 months 2 days ago - 5 months 2 days ago #252617
by DenisChenu
Can you check if you have some lines in your lime_template_configuration table ?
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Replied by DenisChenu on topic Problems installing Limesurvey V6
What is you DB type ?I'm still having problems with the install. I can now see the themes and I can create a new survey but when I try and add a question to a group there is no save button showing. I also can't add any labels to a question.
Can you check if you have some lines in your lime_template_configuration table ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Last edit: 5 months 2 days ago by DenisChenu.
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5 months 2 days ago #252619
by paulfiner
Replied by paulfiner on topic Problems installing Limesurvey V6
DB is MYSQL and I have 7 records in the lime_template_configuration table
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5 months 2 days ago #252620
by DenisChenu
> when I try and add a question to a group there is no save button showing. I also can't add any labels to a question.
Nothing here ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Replied by DenisChenu on topic Problems installing Limesurvey V6
Bad reading your issue …DB is MYSQL and I have 7 records in the lime_template_configuration table
> when I try and add a question to a group there is no save button showing. I also can't add any labels to a question.
Nothing here ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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- paulfiner
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5 months 2 days ago - 5 months 2 days ago #252623
by paulfiner
Replied by paulfiner on topic Problems installing Limesurvey V6
No, I don't have those buttons at all. As mentioned, I think the survey thinks it's activated so I can't add any new questions or labels.
Last edit: 5 months 2 days ago by paulfiner.
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5 months 2 days ago #252624
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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Replied by DenisChenu on topic Problems installing Limesurvey V6
Activated: button exist, but some part are disable.
Can you activate debug mode ? And test again ?
You are superadmin ?
Can you activate debug mode ? And test again ?
You are superadmin ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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