Please use the LimeSurvey navigation buttons or index. It appears you attempted

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1 year 9 months ago #160072 by blocka
I was using database session management. I changed it back to file based session management, and I *think* the behaviour isn't manifesting itself any more.

Any one have a guess why db sessions would trigger this behaviour, but file based wouldn't?

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7 months 1 week ago #179039 by r0bis
I have this exact behaviour randomly on a short one-page survey when user submits the survey. Page is the redrawn with all the responses (17 tickbox) cleared. On second submission this tends to happen less.

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7 months 1 week ago #179042 by Mazi
Which Limesurvey version did you use?
Which browser was used?
Does it happen with all browsers you tested?
Do you use Ajax mode at theme options?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com
Want to use your survey offline -> www.offlinesurveys.com

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7 months 2 days ago - 7 months 2 days ago #179346 by siagbz
Same problem here too on azure web app:


LimeSurvey version: 3.15.6
LimeSurvey build: 190108
Operating system: Windows NT RD0003FF43FB00 10.0 build 14393 (Windows Server 2016) i586
PHP version: 7.0.32
Microsoft-IIS/10.0
Web server info: HTTP/1.1 HTTP/2.0
Database driver: sqlsrv
Database version: 12.x
Last edit: 7 months 2 days ago by siagbz. Reason: Info update

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7 months 1 day ago #179359 by tpartner
Try disabling AJAX in the survey theme options.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com

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7 months 1 day ago #179360 by jelo

tpartner wrote: Try disabling AJAX in the survey theme options.

I'm still trying to find out, why "disabled" is not the default setting? LS 3 and disabling AJAX mode is the solution to everything ;-)

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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7 months 1 day ago #179382 by siagbz

tpartner wrote: Try disabling AJAX in the survey theme options.


AJAX already disabled

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7 months 1 day ago #179384 by Mazi

jelo wrote:

tpartner wrote: Try disabling AJAX in the survey theme options.

I'm still trying to find out, why "disabled" is not the default setting? LS 3 and disabling AJAX mode is the solution to everything ;-)

We are disabling the Ajax mode at our templates by default due to lots of different issues related to that.

What is it actually useful for? What's the benefit? What's the technical difference?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com
Want to use your survey offline -> www.offlinesurveys.com

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7 months 1 day ago #179390 by DenisChenu

Mazi wrote: We are disabling the Ajax mode at our templates by default due to lots of different issues related to that.

I totally disable ajax mode in SkelVanilla,

I think a real ajax mode must load ONLY updated part (this need big update in PHP not only HTML and JS), current ajax mode load whole page (with head, body etc …) and try to update partial HTML.


But this way : browser must recalculate whole page, sometimes it can make more time to update a page than to clean up whole page, and redisplay (this happen without ajax mode).

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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4 months 4 weeks ago #181981 by jelo
I have another case in the German forum.
When answering a LimeSurvey question with a video via the Samsung Internet Browser the error is shown when clicking the forward / submit button.

What is the trigger of the error routine "Please use the LimeSurvey navigation buttons or index."?

Might be good to be able to deactivate this error routine per survey / per question.

Even if the issue is triggered by a bug in the browser it might be better to let the survey flow.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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4 months 4 weeks ago #181991 by DenisChenu

jelo wrote: I have another case in the German forum.
When answering a LimeSurvey question with a video via the Samsung Internet Browser the error is shown when clicking the forward / submit button.


Even if the issue is triggered by a bug in the browser it might be better to let the survey flow.

Without ajax mode ?
A bug on browser can not really do this (we never have such error before 3.X).

If it's happen without ajaxmode : i'm happy to have the survey and the vodeo .
Some error with Expression Manager can do this maybe …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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4 months 4 weeks ago #181995 by jelo

DenisChenu wrote: Without ajax mode ?

Yes, even without AJAX. But the issue is limited to the Samsung Internet Browser.

Looks to me like the detection of the browser button usage is messed up after the videoplaying component got the focus. I would like to see a way to disable this detection routine. If most of your survey participants use such a browser it would be a good thing to make LimeSurvey a bit less clever.

I translated the important parts from the German thread and will inform the threadstarter about this ticket too. bugs.limesurvey.org/view.php?id=14666

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu

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2 months 1 week ago #185391 by vs_arni

Mazi wrote: Please test your survey at our Demo which always runs the latest version: Demo.limesurvey.org/admin

There can be several reasons for this issue. If you are lucky it is just a minor bug which is fixed at the latest version.

Which exact link do you use to start the survey?



Hi, I have the same problem, after the first screen it tells me; "Please use the survey navigation buttons or index. It appears you attempted to use the browser back button to re-submit a page."; but:
- this always happens with this survey (attached) and not with others I tested
- I have activated/disactivated the survey; used other browser; exported/reimported survey: it happens
- the survey was ok some weeks ago, I utilized it with external respondent; this problem came to me today
- I tested on your Demo site and the survey was ok, but... my LS is Version 3.17.4 and yours is Version 3.17.3!!

Thanks,
Arnaldo.
Attachments:

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2 months 1 week ago #185394 by tpartner
Did you try disabling AJAX in the survey theme options?

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com

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2 months 1 week ago #185399 by DenisChenu

vs_arni wrote: Hi, I have the same problem, after the first screen it tells me; "Please use the survey navigation buttons or index. It appears you attempted to use the browser back button to re-submit a page."; but:
- this always happens with this survey (attached) and not with others I tested

Then it's totally unrelated with this topic …

But the issue is limited to the Samsung Internet Browser.


Why you didn't create a new topic ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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