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Export Answers as PDF is Blank.
- privetlm
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9 years 2 months ago #116034
by privetlm
Export Answers as PDF is Blank. was created by privetlm
My users are attempting to export their answers as a PDF, but the PDF created is coming up blank. All it has is 1 paged titled: "Survey name (ID):..."
I've tested it in Chrome, Firefox, and Internet Explorer and it occurs in all.
I've also looked around the forum, but can't seem to find anyone experiencing this particular issue. Could it be some setting in the survey, that is preventing the answers from being displayed despite the "allow participants to print" being set to Yes? I apologize if the answer is out there and I missed it, but please let me know if I did!
Help!
I've tested it in Chrome, Firefox, and Internet Explorer and it occurs in all.
I've also looked around the forum, but can't seem to find anyone experiencing this particular issue. Could it be some setting in the survey, that is preventing the answers from being displayed despite the "allow participants to print" being set to Yes? I apologize if the answer is out there and I missed it, but please let me know if I did!
Help!
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- tpartner
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9 years 2 months ago #116037
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Export Answers as PDF is Blank.
Have you tried with the latest version and default template?
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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- Mazi
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9 years 2 months ago #116090
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Export Answers as PDF is Blank.
How many questions are there at your PDF?
Are there any hints at the server's error logs?
Are there any hints at the server's error logs?
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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- privetlm
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9 years 2 months ago #116100
by privetlm
Replied by privetlm on topic Export Answers as PDF is Blank.
I am using the latest versions. I switched to the default template and it is still blank.
I imported an older version of the survey and it is working fine with that one.
I imported an older version of the survey and it is working fine with that one.
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- privetlm
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9 years 2 months ago #116101
by privetlm
Replied by privetlm on topic Export Answers as PDF is Blank.
At my PDF? none. In the survey entire survey, there are 85 questions.
I'm sorry, but I'm not technical really... I don't know how to check the server's error logs. My job was just to create the survey.
I imported an older version of the survey, that has fewer questions (26) and the "export answers as PDF" works perfectly.
I'm sorry, but I'm not technical really... I don't know how to check the server's error logs. My job was just to create the survey.
I imported an older version of the survey, that has fewer questions (26) and the "export answers as PDF" works perfectly.
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