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Can't Send Email Invitations ("Warning There were no eligible emails to send".)
- limeNyam76
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I've -
1/ Created a participant for my survey table, with all the details needed (name, valid email address, email status OK, token left blank for random to be chosen, invitation sent - N, Completed - N, uses left - 1, Valid from/until - i tried it both with date and blank).
2/ I click the envelope icon on the table to send an invitation.
3/ I reach the page with the template of the email
4/ Click "send invitations"
5/ I reach a warning page:
I don't think I fit any of that criteria. I tried several times with different valid and correct email addresses. What am I doing wrong? How can I send an invitation?
- limeNyam76
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limeNyam76 wrote: I'm trying to test (for the 1st time) sending email invitations with my own email.
I've -
1/ Created a participant for my survey table, with all the details needed (name, valid email address, email status OK, token left blank for random to be chosen, invitation sent - N, Completed - N, uses left - 1, Valid from/until - i tried it both with date and blank).
2/ I click the envelope icon on the table to send an invitation.
3/ I reach the page with the template of the email
4/ Click "send invitations"
5/ I reach a warning page:
"Warning
There were no eligible emails to send. This will be because none satisfied the criteria of:
having a valid email address
not having been sent an invitation already
having already completed the survey
having a token"
I don't think I fit any of that criteria. I tried several times with different valid and correct email addresses. What am I doing wrong? How can I send an invitation?
- elissa
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- LimeSurvey Community Team
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Elzbieta Lesinska
LS voluntary Polish translator and supervisor
- limeNyam76
- Topic Author
- Offline
- New Member
- Posts: 6
- Thank you received: 0
- elissa
- Offline
- LimeSurvey Community Team
- Posts: 193
- Thank you received: 69
Elzbieta Lesinska
LS voluntary Polish translator and supervisor
- limeNyam76
- Topic Author
- Offline
- New Member
- Posts: 6
- Thank you received: 0