Ranking question causing system hang...

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1 Woche 1 Tag her #179015 von edit4ever
edit4ever erstellte das Thema Ranking question causing system hang...
I have a ranking question with an array filter from a previous multiple choice question. The answer codes match the subquestion codes and the results will load during the survey...but the system then hangs. You can't rank or move on from there.

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1 Woche 1 Tag her #179018 von DenisChenu
DenisChenu antwortete auf das Thema: Ranking question causing system hang...
LimeSurveyt version and build number ?
Browser used ?
Number of ranking answers ?

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1 Woche 20 Stunden her #179029 von tpartner
tpartner antwortete auf das Thema: Ranking question causing system hang...
...and please attach a small sample survey (.lss) containing only the relevant questions.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Folgende Benutzer bedankten sich: DenisChenu

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1 Woche 13 Stunden her #179053 von edit4ever
edit4ever antwortete auf das Thema: Ranking question causing system hang...
Lime Survey version: 3.15.6
Browser: both Chrome and Edge tested
# of answers to rank: up to 5 out of previous list of 60 options

Sample survey attached.

Thanks!
Anhang:

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1 Woche 13 Stunden her #179058 von DenisChenu
DenisChenu antwortete auf das Thema: Ranking question causing system hang...
Ok,

Have the issue , you can make some optimisation set Maximum columns for answers to 5, but still some time.

Must check if it's better in 2.73 (then it's clearly a new issue) or if it's an old issue.

I don't really have better solution quickly.

@tpartner : do you have some idea to improve speed ?

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1 Woche 13 Stunden her #179059 von edit4ever
edit4ever antwortete auf das Thema: Ranking question causing system hang...
Thanks for the update - I have a lot of other sections to build...so I'll stand by to see if a solution evolves.

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1 Woche 12 Stunden her - 1 Woche 12 Stunden her #179060 von DenisChenu
DenisChenu antwortete auf das Thema: Ranking question causing system hang...
OK,

Have the solution :
1. Disable Same choice height + same list height
2. Replace this file github.com/LimeSurvey/LimeSurvey/blob/ma...g/scripts/ranking.js in your install (the previous one have an issue : github.com/LimeSurvey/LimeSurvey/commit/...9cdb2f9775074bcc80dc )
3. Test : it's really quickest

PS : 2nd fix : github.com/LimeSurvey/LimeSurvey/commit/...362520f2766898ebf51a

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .
Letzte Änderung: 1 Woche 12 Stunden her von DenisChenu.

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1 Woche 12 Stunden her - 1 Woche 12 Stunden her #179061 von edit4ever
edit4ever antwortete auf das Thema: Ranking question causing system hang...
OK - I replaced that file and disabled the choice and list heights...but I'm still getting the same issue. When the rankings load (first you see the whole list and then the filtered array loads a second or two later) but I can't select and rank those choice. There is no response in that area.

--- hold on - just saw you posted a second fix...

added second fix - still same issue.
Letzte Änderung: 1 Woche 12 Stunden her von edit4ever.

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1 Woche 6 Stunden her #179071 von DenisChenu
DenisChenu antwortete auf das Thema: Ranking question causing system hang...
Remind to "reset assets" cache in Global settings, else it's still the old javascript

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
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6 Tage 12 Stunden her #179126 von edit4ever
edit4ever antwortete auf das Thema: Ranking question causing system hang...
No luck. Made the changes and cleared the cache. Same issue.

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5 Tage 21 Stunden her #179140 von DenisChenu
DenisChenu antwortete auf das Thema: Ranking question causing system hang...
Can you give a sample link ?
Their still some time to load, but really less

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3 Tage 15 Stunden her #179203 von edit4ever
edit4ever antwortete auf das Thema: Ranking question causing system hang...
Thanbk you for looking into this. Here is the sample:

survey.makemomentum.net/index.php/261618?lang=en

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3 Tage 13 Stunden her #179210 von DenisChenu
DenisChenu antwortete auf das Thema: Ranking question causing system hang...
There are another issue here …



And i don't found ranking.css and ranking.js in source … can you deactivate ajax mode ?

Else : there are aghon some improvment (with your test file) on javascript :
github.com/LimeSurvey/LimeSurvey/commit/...e032e53bb2ef5de9f246
and
github.com/LimeSurvey/LimeSurvey/commit/...146d9fcbd63937f028e4

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .
Anhang:

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3 Tage 13 Stunden her #179212 von edit4ever
edit4ever antwortete auf das Thema: Ranking question causing system hang...
I've added the two commits and disabled ajax.

When it gets to the ranking question - it loads the filtered answers but does not allow the ranking options to be selected and sorted. You can move on to the next question group, but cannot interact with the ranking question.
Anhang:

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3 Tage 12 Stunden her #179214 von DenisChenu
DenisChenu antwortete auf das Thema: Ranking question causing system hang...

edit4ever schrieb: selected and sorted. You can move on to the next question group, but cannot interact with the ranking question.

ranking.js seems not loaded

This is really strange

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .
Anhang:

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