Token Mismatch after upgrade

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4 Monate 1 Tag her #169937 von joeschwab
joeschwab erstellte das Thema Token Mismatch after upgrade
We have a survey where participants are sent to a secondary survey once the complete the first. The user is given the same token in both surveys so that we can link the data together in our analysis.

This was all working properly until recently upgrading to Version 3.9.0+180604.

Now when the first survey forwards the participant to the second survey, an error page appears stating that there is a token mismatch.

However, when we text or email the second survey link to the participant to try again, they are able to complete the survey.

I have so far had a really hard time duplicating the problem, but have noticed it when first visiting the participant's url for this second survey. but then when visiting it a second time, the survey loads correctly.

We have a lot of participants who are unable to complete the survey

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4 Monate 22 Stunden her #169949 von tpartner
tpartner antwortete auf das Thema: Token Mismatch after upgrade
It may be due to a session problem. Try appending newtest=Y to the redirect URL.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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