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Unable to login as admin in limesurvey- Backend

  • shru123
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4 years 11 months ago #183374 by shru123
After updating the apache (2.4.39)with latest version and openssl(1.1.1b) and TLSv1.3

Unable to login in backend as an admin.

it just redirecting to same page.

In log file showing information.

Kindly let us know, what needs to be done.
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  • DenisChenu
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4 years 11 months ago #183377 by DenisChenu
Replied by DenisChenu on topic Unable to login as admin in limesurvey- Backend
DON'T USE REPORT THIS TO HAVE QUICKEST ANSWER !

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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The following user(s) said Thank You: holch
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4 years 11 months ago #183412 by jelo

shru123 wrote: Kindly let us know, what needs to be done.

A root cause analysis?

With the current level of information your issue cannot be solved.

You should open a bugticket and provide as much information as possible.
www.limesurvey.org/community/bug-tracker

The LimeSurvey version and the PHP version used will be most important.

An easy way to narrow down causes might be to install a fresh LimeSurvey next to your current installation.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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4 years 10 months ago #183537 by shru123
How to get fresh limesurvey.
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4 years 10 months ago #183539 by shru123
After clicking on the above link as provided.

How to raise a bugticket
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4 years 10 months ago - 4 years 10 months ago #183556 by holch

How to get fresh limesurvey.


Step 1: Download it
Step 2: Install it
Step 3: Check if the problem persists.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

Last edit: 4 years 10 months ago by holch.
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4 years 10 months ago #183566 by shru123
Do we need to pay again.
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4 years 10 months ago #183565 by shru123
Do we need to pay again.
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4 years 10 months ago #183569 by DenisChenu
Replied by DenisChenu on topic Unable to login as admin in limesurvey- Backend

shru123 wrote: Do we need to pay again.

?

To download ?
www.limesurvey.org/stable-release
No …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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4 years 10 months ago #183603 by shru123
Replied by shru123 on topic limesurvey latest/stable version installation
Please find the attachments.

Kindly let me know how to fix the issue.
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4 years 10 months ago #183605 by holch

Do we need to pay again.


You never pay for downloading Limesurvey. It is available for download here on the website, free of charge.

The only times you might pay for it is when you use the SaaS offerings from Limesurvey GmbH (Professional Hosting packages) or when you pay for the comfort update option. In both cases, you can get support from them through the "Support" link in the main navigation. Just open a bug ticket.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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4 years 10 months ago #183615 by DenisChenu
Replied by DenisChenu on topic limesurvey latest/stable version installation

shru123 wrote: Please find the attachments.

Kindly let me know how to fix the issue.

You have an issue in your server with session.save_path : not reletaed to limesurvey.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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