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Cannot export .dat-file needed for SPSS after updating to version 4
- Malte
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4 years 2 months ago #193638
by Malte
Cannot export .dat-file needed for SPSS after updating to version 4 was created by Malte
Hi,
We have been successfully running LimeSurvey on an Apache/2.4.29 (Ubuntu) for quite some time.
However, this week I realized that after an update from version 3 to 4 when trying to export data from a survey, the .dat-file (which is then converted into a SPSS-file / “Export response data to SPSS > Step 2 – Export data”) could not be downloaded any more. The browser shows the following error message (translated from German):
“Error: file not found
An error occurred while connecting to [address of webserver]
Please check the address for spelling mistakes.
Please check, if the address has been changed, deleted of moved.”
Export of all other types of data-files (e.g. CSV, Excel) I have tried so far works just fine.
I first realized this issue with version 4.0.0 build 200116 but the problem still persists after updating to version 4.1.1 build 200203.
I would very much appreciate any help with this issue.
Best wishes,
Malte
We have been successfully running LimeSurvey on an Apache/2.4.29 (Ubuntu) for quite some time.
However, this week I realized that after an update from version 3 to 4 when trying to export data from a survey, the .dat-file (which is then converted into a SPSS-file / “Export response data to SPSS > Step 2 – Export data”) could not be downloaded any more. The browser shows the following error message (translated from German):
“Error: file not found
An error occurred while connecting to [address of webserver]
Please check the address for spelling mistakes.
Please check, if the address has been changed, deleted of moved.”
Export of all other types of data-files (e.g. CSV, Excel) I have tried so far works just fine.
I first realized this issue with version 4.0.0 build 200116 but the problem still persists after updating to version 4.1.1 build 200203.
I would very much appreciate any help with this issue.
Best wishes,
Malte
The topic has been locked.
- jelo
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4 years 2 months ago #193641
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Cannot export .dat-file needed for SPSS after updating to version 4
I recommend to submit a bugreport and provide the German error message as well.
After that post the link or TicketID to the bugreport here.
After that post the link or TicketID to the bugreport here.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: Malte
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- Malte
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4 years 2 months ago #193644
by Malte
Replied by Malte on topic Cannot export .dat-file needed for SPSS after updating to version 4
The following user(s) said Thank You: DenisChenu, cdorin
The topic has been locked.