Can't access a survey after creation

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3 Wochen 16 Stunden her #181299 von LudoEloi
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Hello
I just installed Limesurvey on my company's host and everything works except the survey's edition.
I can create surveys but then it loads indefinitely and I can't edit it.
Can someone help me ?

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3 Wochen 14 Stunden her - 3 Wochen 14 Stunden her #181306 von Joffm
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Hello,
which steps did you perform?

Best regards
Joffm


Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last edit: 3 Wochen 14 Stunden her by Joffm.

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3 Wochen 14 Stunden her - 3 Wochen 14 Stunden her #181307 von LudoEloi
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I can perform step 1 normally : create a new survey, name it and click on "save"
But then the "edit" page doesn't load, it stays like the screenshot below for a while and then ,on some browsers, I get a "connection reset error"



If I go back to the survey list, the new survey appears but I still can't access it, not even it's general settings.

I don't know if it is relevant but when I try to show a "html printable survey" from the survey list, I get something like this :
Anhang:
Last edit: 3 Wochen 14 Stunden her by LudoEloi.

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3 Wochen 13 Stunden her #181309 von Joffm
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Then the first thing is to provide your system information.
Click on the LS version in the lower right corner and attach the screenshot of the popup.

Joffm


Volunteers are not paid.
Not because they are worthless, but because they are priceless

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3 Wochen 12 Stunden her #181313 von LudoEloi
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There it is :


Thank you
Anhang:

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3 Wochen 10 Stunden her #181319 von tpartner
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What browser are you using? IE is not supported in the backend.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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3 Wochen 10 Stunden her #181320 von LudoEloi
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I used Mozilla Firefox for the screenshots, but I tried with multiple browser, even on my phone, and the result is always the same.

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3 Wochen 9 Stunden her #181325 von jelo
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How did you install LimeSurvey on the server? Which method? You might try to install it again.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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3 Wochen 9 Stunden her #181326 von LudoEloi
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I followed religiously the steps here :
manual.limesurvey.org/Installation_-_LimeSurvey_CE

Maybe not enough, I'll try to reinstall it tomorrow.

I'll have to find how to uninstall it first :)

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2 Wochen 6 Tage her #181350 von LudoEloi
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Even after reinstalling and recreating the Database I still have the same issue :(

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2 Wochen 6 Tage her #181351 von LudoEloi
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I found the solution !!
I just added "httpS://" in front of the adress and everything works.

Thank you for taking the time to search for a solution with me and have a nice day everyone :)

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