ComfortUpdate from 3.12.2+ (180625) to 3.14.1 (180731)

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2 weeks 5 days ago #171946 by NikiBalboa
NikiBalboa created the topic: ComfortUpdate from 3.12.2+ (180625) to 3.14.1 (180731)
Hi there,

we are experiencing a challenge using the ComfortUpdate, upgrading from 3.12.2+ (180625) to 3.14.1 (180731):

When proceeding from step 4 (File system) to step 5 (Backup) after a couple minutes, the following error occurs:

"You have an error inside your local installation of LimeSurvey. See:
504 Gateway Time-out
nginx/1.10.3 (Ubuntu)"


The ComfortUpdate did work fine before. Basically, we haven't changed anything in our Limesurvey installation manually.

Has anyone come across this issue before / what can we do? Is there a way to check the integrity of our LS installation?

Thanks alot in advance for any help/tips.


LS-Server information:

LimeSurvey version 3.12.2
LimeSurvey build 180625
Operating system Linux he-limesurvey 4.13.0-37-generic #42~16.04.1-Ubuntu SMP Wed Mar 7 16:03:28 UTC 2018 x86_64
PHP version 7.2.3-1+ubuntu16.04.1+deb.sury.org+1
Web server software nginx/1.10.3
Web server info HTTP/1.1
Database driver mysql
Database driver version mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $
Database server info Uptime: 10864335 Threads: 2 Questions: 509316799 Slow queries: 0 Opens: 51446 Flush tables: 1 Open tables: 400 Queries per second avg: 46.879
Database server version Uptime: 10864335 Threads: 2 Questions: 509316799 Slow queries: 0 Opens: 51446 Flush tables: 1 Open tables: 400 Queries per second avg: 46.879
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