theme directory is not writable after upgrade to 3.9

More
4 months 2 weeks ago #169610 by joeschwab
joeschwab created the topic: theme directory is not writable after upgrade to 3.9
I just upgraded to Version 3.9.0+180604. I followed the instructions here: manual.limesurvey.org/Upgrading_from_a_previous_version

For some reason, in my themes, my custom theme from the previous version is listed 3 times. And I am unable to edit any files in the theme editor.

At the top of the editor I get a red message that states: You can't save changes because the theme directory is not writable.


I have tried chmod 775 and 777 on the themes dir recursively, but am still unable to edit the theme in the theme editor.

Any help is greatly appreciated.

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #169619 by DenisChenu
DenisChenu replied the topic: theme directory is not writable after upgrade to 3.9
There are some issue with previous LimeSurvey version and theme editor. Best i sto report the bug on mantis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #169634 by LouisGac
LouisGac replied the topic: theme directory is not writable after upgrade to 3.9
I don't think it's a bug.
old 2.x are now available in a list so users can download them, but of course, you can't edit them.

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #169645 by DenisChenu
DenisChenu replied the topic: theme directory is not writable after upgrade to 3.9

LouisGac wrote: I don't think it's a bug.
old 2.x are now available in a list so users can download them, but of course, you can't edit them.

If it's the case : maybe update this string «You can't save changes because the theme directory is not writable.» ;)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #169650 by LouisGac
LouisGac replied the topic: theme directory is not writable after upgrade to 3.9

DenisChenu wrote:

LouisGac wrote: I don't think it's a bug.
old 2.x are now available in a list so users can download them, but of course, you can't edit them.

If it's the case : maybe update this string «You can't save changes because the theme directory is not writable.» ;)


good idea

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #169659 by joeschwab
joeschwab replied the topic: theme directory is not writable after upgrade to 3.9
In updating limesurvey, I replaced all files except the config file. as per the instructions. This is a copy of a new default template, so its not a 2.x template issue. Also, in addition to the error message, there is no save button.

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #169663 by holch
holch replied the topic: theme directory is not writable after upgrade to 3.9
Did you save your custom theme in the correct place? manual.limesurvey.org/Theme_editor#Template_files_location

If it is a custom theme it should be placed in /upload/templates

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #169666 by joeschwab
joeschwab replied the topic: theme directory is not writable after upgrade to 3.9
I used the template editor interface in limesurvey to copy an existing theme to a new name, and then make local edits through the template editor interface.

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #169667 by holch
holch replied the topic: theme directory is not writable after upgrade to 3.9
OK, then it should be in the correct location. I just remembered that we had a case a while ago with similar "symptoms" and they had made a copy of a template folder within the template folder, which caused some trouble. but this seems not to be the case with you.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

Please Log in or Create an account to join the conversation.

More
2 months 5 days ago #172568 by Richigeht
Richigeht replied the topic: theme directory is not writable after upgrade to 3.9
Hello,
I did just upgrade to latest Version 3.14.5+180815 and I have the same issues even though the theme directory is writable and also the other folders which are named through the installation manual have 755 permissions... owner is www-data.

Plus my small modifications I made to the templates before are vanished now... I basically just changed the heading picture. Copying over the old themes from my 3.x installation doesn't allow the surveys to start...

Also upload of pictures ain't working even though the folder permissions are set...

Please Log in or Create an account to join the conversation.

More
2 months 5 days ago #172569 by LouisGac
LouisGac replied the topic: theme directory is not writable after upgrade to 3.9
how did you upgrade?

Please Log in or Create an account to join the conversation.

More
2 months 5 days ago #172571 by Richigeht
Richigeht replied the topic: theme directory is not writable after upgrade to 3.9
Thanks for your quick reply.

I followed the instructions: I copied over my upload folder and my config file and then put the new folder in place of the old installation, did start the admin panel and did upgrade like that.

Please Log in or Create an account to join the conversation.

More
2 months 5 days ago #172575 by LouisGac
LouisGac replied the topic: theme directory is not writable after upgrade to 3.9
try a fresh install of LS 3, just to test if you have the same kind of problems, so we can be sure it's not because of an upgrade error.

Please Log in or Create an account to join the conversation.

More
2 months 5 days ago #172578 by Richigeht
Richigeht replied the topic: theme directory is not writable after upgrade to 3.9
Hi,
ok? Well will try that if I find some time them. So are there not any other logs I could get from your system to get more details?

Please Log in or Create an account to join the conversation.

More
2 months 5 days ago #172579 by LouisGac
LouisGac replied the topic: theme directory is not writable after upgrade to 3.9
sure you can turn debug mode on.

Please Log in or Create an account to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now
Join our Newsletter!