question group starting halfway down page (mobile)

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6 days 23 hours ago - 6 days 23 hours ago #179078 by lucasdbaker
lucasdbaker created the topic: question group starting halfway down page (mobile)
Hello,

I am a new user on LimeSurvey struggling with my survey presentation on mobile devices using vanilla theme. When taking my survey some of the question groups appear on the mobile device already halfway down the question group or even start the user at the bottom of the question group. This means you must scroll up to the top of the page to answer the questions. Then, when the user clicks 'next' to move to the next question group it repeats the same issue. I'm not sure where to begin to look to fix the problem. Thanks for any leads!
Last Edit: 6 days 23 hours ago by lucasdbaker.

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5 days 13 hours ago #179149 by tpartner
tpartner replied the topic: question group starting halfway down page (mobile)
Try disabling AJAX in the survey theme options.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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5 days 7 hours ago #179154 by lucasdbaker
lucasdbaker replied the topic: question group starting halfway down page (mobile)
Thank you for the suggestion. I gave it a try. The problem still persists but I do not think it will be an issue:

I think the issue was the speed of moving to the next question group. When taken as a participant would, each question group begins as at the top of the screen as you would expect. When I was clicking through each screen rapidly the issue is still occuring. So, for practical use I don't think it will be a problem.

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