Export of multiple answers not available?

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1 week 3 days ago #181832 by CSpecker
Hi,
when I try to export multiple answers I do not find out how to export them as a whole data sheet. LS exports every time only the first single answer ('ID: 1'). To export all answers I'd have to tick and download all of them one by one. ...
Didn't find a similar topic in the forum.
Thanks,
ChSp
LimeSurvey Version 3.15.0
LimeSurvey Build 181008
PHP Version 5.6.39
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1 week 3 days ago #181833 by DenisChenu
I just check on 3.16.1 : it work.
BUT : maybe it's fixed between 3.15.0 and 3.16.1 version
(related bugfix : github.com/LimeSurvey/LimeSurvey/blob/60...lease_notes.txt#L129 )

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1 week 1 day ago #181912 by CSpecker
Dear CDorin.
I simply do not have the windows or menu lists you provided with the 'manual' sections to select any ID's or ranges of answers (see screenshot attached, however it is in German).
The 3.15 version takes every time only the ID: 1. I've to check (click) every single answer and then export this to a single line in a spreadsheet. Suppose this is a bug in the 3.15 version, which is however still the actual one in the Synology package center.

Regards,
ChSp
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1 week 1 day ago #181916 by jelo

CSpecker wrote: Suppose this is a bug in the 3.15 version, which is however still the actual one in the Synology package center

Synology LimeSurvey is a third party app. Limesurvey.org isn't maintaining that package.

I tried to select different answers via checkbox and then used the dropdown menu to export responses.
In the Demo installation Demo.limesurvey.org Version 3.15.8 the drowdown export was working after the second try. Not sure why there was no reaction on the first try.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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1 week 15 hours ago #181923 by cdorin
Export an .lsa with responses. Upload it in a FREE limesurvey instance and see if the issues still exists. Unfortunately, I am unable to reproduce it.

My advice would be to get in touch with your third-party provider (as mentioned by @jelo) above.

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1 week 14 hours ago #181926 by DenisChenu
It's an issue in 3.15.X version fixed in 3.15.9

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1 week 11 hours ago #181937 by holch
I think you are just at the wrong place.

Your text says "Ergebnisse exportieren - Einzelantwort". Es wundert mich also nicht, dass du nur eine Antwort exportieren kannst...

Wusste nicht, dass es das überhaupt gibt, aber man müsste wissen, wo du denn versuchst deine Informationen zu exportieren. So, habe es rausgefunden. Du bist einfach am falschen Ort.

Du hast in der Antwortenliste auf "Details dieser Antwort ansehen" geklickt und bist dann im Menü "Diese Antwort exportieren". Klar, dass du dann nur diese Antwort exportieren kannst, es ist ja genau das, was du angeklickt hast.

Um alle Anworten dieses Fragebogens zu exportieren, gehst in deine Studie, oben dann auf "Antworten", wählst "antworten & Statistiken", dann "Datenexport" und "Anworten exportieren".

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1 week 11 hours ago - 1 week 11 hours ago #181938 by holch
Sorry! switched to German by mistake after writing the german title of the page on the screenshot! :blink:

Won't delete it though, because it is the solution.

Cspecker is just at the wrong place. He/she went into a single response and clicked on the screen for exporting this single response (wasn't even aware that existed).

I have shown the path to where to export all responses.

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Some helpful links: Manual (EN) | Question Types | Workarounds
Last edit: 1 week 11 hours ago by holch.
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1 week 11 hours ago #181940 by DenisChenu

holch wrote: Sorry! switched to German by mistake after writing the german title of the page on the screenshot! :blink:

Won't delete it though, because it is the solution.

Cspecker is just at the wrong place. He/she went into a single response and clicked on the screen for exporting this single response (wasn't even aware that existed).

I have shown the path to where to export all responses.

OK,

I think he check some answers on browse response, and click on export after :), but here : only 1st was exported :)

Thank you :)

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1 week 9 hours ago #181962 by jelo
To export multiple answers is not the same as all answers.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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1 week 8 hours ago #181965 by holch
Yes, but in the screen where you can export all answers, you can limit it to certain answers, while at the screen where he was at he can only export exactly this one response of that specific respondents.

Or what is your issue here, Jelo? Maybe I just don't understand what you are trying to say.

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6 days 11 hours ago #182013 by CSpecker
Das ist ja das Problem: Das Prgrm. ruft immer "Einzelantwort" auf, auch wenn ich keine oder alle Antworten selektiere. Dann müsste man ja die Möglichkeit haben alle zu sehen oder einen ID-Range anzugeben. Das geht aber nicht, wohl in späteren Versionen, die ich aber nicht auf meiner Synology installiert habe, da keine neuere im Paketzentrum ist.
Gruß,
ChSp

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6 days 11 hours ago #182014 by CSpecker
The problem is that the program always calls "single answer", even if I select none or all answers before. I'm not able to export all answers or a range of answers, since this 'menu' isn't there in Version 3.15. In newer versions it is, but I didn't install this on my Synology, because there's no newer version in the Synology package center.
Greetings,
ChSp

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6 days 10 hours ago #182018 by holch
Difficult to check where the problem is. So you followed my path to the export section and your installation only offers the export of a single answer? Maybe this was a bug in this specific version. No idea. Sounds strage.

You could always update your LS on your own, I guess. Is comfort update offered in your version?

But I don't know what synology has done to the package, it might not be possible to make updates to that version. It is a black box for us. I would never run one of those packages of third parties, it is just too unreliable and they are not very interested in keeping the software up to date.

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Some helpful links: Manual (EN) | Question Types | Workarounds

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