Voice of the customer form template
This survey is designed to collect customer feedback on their interactions with a company or a product, encompassing ratings and their reasons for selecting the product.
It also gauges satisfaction with support services and seeks recommendations for enhancements.
Template tags
Voice of the customer form survey
Example questions
Satisfaction Questions
1. How would you rate your overall experience with our company/product?
2. Was our product/service able to meet your needs?
3. Were your expectations met or exceeded during your interaction with our company/product?
4. Was the product/service easy to use or understand?
5. Did our company provide prompt and helpful support when needed?
6. Would you recommend our company/product to others?
7. What could we have done differently to improve your experience?
8. What do you like most about our company/product?
9. Are there any additional products or services you would like us to offer?
10. May we contact you for follow-up regarding your feedback?
Voice Of The Customer Form Template Builder
Discover LimeSurvey's Voice of the Customer form template builder and create surveys that will help you understand the opinions, needs, and preferences of your customers to improve your products/services.
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