Revocation information & form

Right of revocation

You have the right to revoke any contract concluded on our online site within fourteen days without giving a reason.

The revocation period is fourteen days from the date of conclusion of the contract.

To exercise your right, you must notify LimeSurvey GmbH, Barmbeker Str. 7a, 22303 Hamburg by a declaration (via post or email) that you wish to revoke this contract. The attached sample revocation form may be used for this purpose, however this is not a requirement.

In order to observe the revocation deadline, it is sufficient that you send your communication concerning the exercise of your right of revocation prior to expiry of the deadline.

 

Consequences of revocation

If you revoke this contract, we will refund all payments received from you including shipping charges (except for additional costs arising if you chose a method of shipping different from the most cost-efficient standard delivery offered by us) without delay and at the latest within fourteen days from the day on which we received the notice of revocation. Unless expressly agreed with you otherwise, we will issue the refund using the same method of payment that you used for the original transaction; you shall not be charged a fee for this refund under any circumstances.

If you have already asked for service to begin during the period prior to your revocation, you will have to pay an appropriate amount corresponding to the service already provided up to the date on which you notified us that you were exercising your right to revoke this agreement, prorated to the total scope of services provided for in the contract.

 

Revocation form

If you would like to revoke this contract, please print out and fill in the model form below, and send it back to us.

Alternatively you may print or download this form as PDF file.


 


To

LimeSurvey GmbH
Barmbeker Str. 7a
22303 Hamburg / Germany
This email address is being protected from spambots. You need JavaScript enabled to view it.

 


By this I/We (*) revoke the concluded contract regarding the following bought goods / bought services

 

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Order date (*)/Performance date (*) ..........................................................................

 

Consumer name ..........................................................................

 

Consumer address ..........................................................................

 


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Comsumer signature (only if submitted on paper)



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Date

(*) Strike non-applicable texts

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