Troubleshooting/en - Revision history

FuzzyBot: Updating to match new version of source page

2025-08-12T14:32:14Z

Updating to match new version of source page

← Older revision		Revision as of 16:32, 12 August 2025
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	You should include ModPagespeed off in your LimeSurvey virtualhost.		You should include ModPagespeed off in your LimeSurvey virtualhost.

	Otherwise, you will not be able to use ~~ConfortUpdate~~, neither export data. Probably something else is going to fail.		Otherwise, you will not be able to use ComfortUpdate, neither export data. Probably something else is going to fail.

	=While taking a survey=		=While taking a survey=

C schmitz: Text replacement - " enclose="div"" to ""

2022-02-16T13:03:07Z

Text replacement - " enclose="div"" to ""

← Older revision		Revision as of 15:03, 16 February 2022
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	Locate the locales.conf file of FreeTDS and edit it. If you do not have any other applications using FreeTDS, just replace the contents with		Locate the locales.conf file of FreeTDS and edit it. If you do not have any other applications using FreeTDS, just replace the contents with

	<syntaxhighlight lang="ini~~" enclose="div~~">		<syntaxhighlight lang="ini">
	[default]		[default]
	date format = %Y-%m-%d %H:%M:%S.%z		date format = %Y-%m-%d %H:%M:%S.%z
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	You might at one point get a message like:		You might at one point get a message like:

	<syntaxhighlight lang="php~~" enclose="div~~">ERROR		<syntaxhighlight lang="php">ERROR

	We are sorry but your session has expired.		We are sorry but your session has expired.
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	When the simulation is on, Suhosin is not blocking anything and the errors are reported into the logs (usually in your system log: /var/log/syslog). If you get an error messages such as "ALERT-SIMULATION - configured POST variable limit exceeded" that's Suhosin alerting...", try the following configuration (which seems to work well with LimeSurvey):		When the simulation is on, Suhosin is not blocking anything and the errors are reported into the logs (usually in your system log: /var/log/syslog). If you get an error messages such as "ALERT-SIMULATION - configured POST variable limit exceeded" that's Suhosin alerting...", try the following configuration (which seems to work well with LimeSurvey):

	<syntaxhighlight lang="php~~" enclose="div~~">		<syntaxhighlight lang="php">
	suhosin.memory_limit = 128		suhosin.memory_limit = 128
	suhosin.post.max_value_length = 5000000		suhosin.post.max_value_length = 5000000

FuzzyBot: Updating to match new version of source page

2021-11-17T19:51:03Z

Updating to match new version of source page

← Older revision		Revision as of 21:51, 17 November 2021
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	Replace <your_database_name> with the name of your database. After you did that, deactivate your survey and activate it again.		Replace <your_database_name> with the name of your database. After you did that, deactivate your survey and activate it again.

			=Database specific issues=

			== I want LimeSurvey to use a specific Postgres schema ==
			Set in config.php
			'initSQLs' => array('SET search_path TO "LimeSurvey";'),
			See config-defaults for an example.

FuzzyBot: Updating to match new version of source page

2019-04-04T19:40:18Z

Updating to match new version of source page

Show changes

FuzzyBot: Updating to match new version of source page

2017-11-21T11:15:03Z

Updating to match new version of source page

← Older revision		Revision as of 13:15, 21 November 2017
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	'urlFormat' => 'get',		'urlFormat' => 'get',

			Then try to open the administration by using the short admin URL:
			http://<yourserver.net>/<limesurvey_dir>/admin

	=After logging into the administration=		=After logging into the administration=
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	or		or

	==After ~~trying to save~~ a big number of answers/subquestions not all responses are saved ==		==After clicking 'Next' on page having a big number of answers/subquestions not all responses are saved ==
	or		or
			==After clicking 'Next' I end up on the same page==
			or

	==Using quick translation system don't save answers or subquestions ==		==Using quick translation system don't save answers or subquestions ==
	or		or
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	==When exporting a big number of response fields not all are exported==		==When exporting a big number of response fields not all are exported==

	~~There was an additional PHP~~ setting ~~introduced recently~~: '''max_input_vars''' . This setting limits the maximum number of variables that can be POSTed (submitted) to the server.		This is most likely because of a limiting setting in your webserver: [http://php.net/manual/en/info.configuration.php#ini.max-input-vars '''max_input_vars'''] . This setting limits the maximum number of variables that can be POSTed (submitted) to the server.
	Default is set to 1000 but if you have a question with lots of answer options or a survey page with lots and lots of questions/answers this limit might be exceeded. You will need to set this in your PHP configuration (php.ini).		Default is set to 1000 but if you have a question with lots of answer options or a survey page with lots and lots of questions/answers this limit might be exceeded. You will need to set this in your PHP configuration (php.ini).

FuzzyBot: Updating to match new version of source page

2017-11-08T10:30:02Z

Updating to match new version of source page

← Older revision		Revision as of 12:30, 8 November 2017
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	=When trying to open the administration login page=		=When trying to open the administration login page=
	==Error message: "No input file specified" after installation==		==Error message: "No input file specified" after installation==
			==Any URL lets you end up on the survey list page==
	During installation LimeSurvey tries to determine the best solution for the URL-format. Sometimes this does not work properly.		During installation LimeSurvey tries to determine the best solution for the URL-format. Sometimes this does not work properly.

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	Save and restart the server. Dates should now be shown properly. If this does not work you might have edited the wrong file - rinse and repeat.		Save and restart the server. Dates should now be shown properly. If this does not work you might have edited the wrong file - rinse and repeat.

	==When I am entering special chars (Chinese, Cyrillic, Greek, Arabic) into my survey or administration , every character is shown as a question mark?==		==When I am entering special chars (Chinese, Cyrillic, Greek, Arabic) into my survey or administration , every character is shown as a question mark?==

	This happens if your database itself is not created to use an UTF-8 charset. This can happen when you have to create the database using a provider administration panel. You can fix this problem by executing the following SQL command on your database (using for example phpMyAdmin)		This happens if your database itself is not created to use an UTF-8 charset. This can happen when you have to create the database using a provider administration panel. You can fix this problem by executing the following SQL command on your database (using for example phpMyAdmin)
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	Replace <your_database_name> with the name of your database. '''You need to do this before installing LimeSurvey.'''		Replace <your_database_name> with the name of your database. '''You need to do this before installing LimeSurvey.'''

			==PageSpeed creates some troubles to Limesurvey==

			You should include:
			ModPagespeed off
			in your limesurvey virtualhost

			Otherwise, you will not be able to use ConfortUpdate neither export data. Probably something else is going to fail.

	=While taking a survey=		=While taking a survey=

FuzzyBot: Importing a new version from external source

2017-01-25T10:55:26Z

Importing a new version from external source

← Older revision		Revision as of 12:55, 25 January 2017
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	==Dates are not correctly displayed using MSSQL Server with FreeTDS on Linux==		==Dates are not correctly displayed using MSSQL Server with FreeTDS on Linux==
	Locate the locales.~~con~~ file of FreeTDS and edit it. If you do not have any other applications using FreeTDS just replace the contents with		Locate the locales.conf file of FreeTDS and edit it. If you do not have any other applications using FreeTDS just replace the contents with

	<syntaxhighlight lang="ini" enclose="div">		<syntaxhighlight lang="ini" enclose="div">

FuzzyBot: Importing a new version from external source

2017-01-25T10:53:58Z

Importing a new version from external source

← Older revision		Revision as of 12:53, 25 January 2017
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	==When exporting a big number of response fields not all are exported==		==When exporting a big number of response fields not all are exported==

	There was an additional PHP setting introduced recently: max_input_vars . This setting limits the maximum number of variables that can be POSTed (submitted) to the server.		There was an additional PHP setting introduced recently: '''max_input_vars''' . This setting limits the maximum number of variables that can be POSTed (submitted) to the server.
	Default is set to 1000 but if you have a question with lots of answer options or a survey page with lots and lots of questions/answers this limit might be exceeded. You will need to set this in your PHP configuration (php.ini).		Default is set to 1000 but if you have a question with lots of answer options or a survey page with lots and lots of questions/answers this limit might be exceeded. You will need to set this in your PHP configuration (php.ini).

FuzzyBot: Importing a new version from external source

2017-01-25T10:52:46Z

Importing a new version from external source

← Older revision		Revision as of 12:52, 25 January 2017
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	==No questions are shown when using MSSQL Server with FreeTDS on Linux==		==No questions are shown when using MSSQL Server with FreeTDS on Linux==
	If you check carefully any question group there is a space in the group relevance which makes the entire group non-relevant. The underlying problem is that your FreeTDS returns spaces on empty fields because of a misconfiguration. You can fix this problem by forcing the FreeTDS protocol version to at least 7.0. ~~See http://www~~.~~php~~.~~net~~/~~manual~~/de/~~ref.pdo-dblib.connection~~.~~php#112146~~		If you check carefully any question group there is a space in the group relevance which makes the entire group non-relevant. The underlying problem is that your FreeTDS returns spaces on empty fields because of a misconfiguration. You can fix this problem by forcing the FreeTDS protocol version to at least 8.0.
			So edit freetds.conf (e.g. /etc/freetds/freetds.conf) and change the according line to

	tds version = 8.0		tds version = 8.0

FuzzyBot: Importing a new version from external source

2017-01-25T10:52:10Z

Importing a new version from external source

← Older revision		Revision as of 12:52, 25 January 2017
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	==After submitting a page you end up at the general index page/at a 404 page or you get the message 'The CSRF token could not be verified' ==		==After submitting a page you end up at the general index page/at a 404 page or you get the message 'The CSRF token could not be verified' ==
	or		or
	~~==After trying to save a big number of answers/subquestions not all responses are saved ==~~
	or
	~~==When exporting a big number of response fields not all are exported==~~

	==After trying to save a big number of answers/subquestions not all responses are saved ==		==After trying to save a big number of answers/subquestions not all responses are saved ==