ComfortUpdate - Revision history

Han: Marked this version for translation

2025-08-05T19:18:27Z

Marked this version for translation

← Older revision		Revision as of 21:18, 5 August 2025
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	Please note that the database updates are not part of ComfortUpdate, but a general function of LimeSurvey, no matter how you update.		Please note that the database updates are not part of ComfortUpdate, but a general function of LimeSurvey, no matter how you update.

	~~=Disabling ComfortUpdate=~~ <!--T:21-->		<!--T:21-->
			=Disabling ComfortUpdate=
	To disable ComfortUpdate to avoid receving ''New release available'' popup messages after each new release, you can add the following option to your "config.php" file (which is located in /limesurvey/application/config):		To disable ComfortUpdate to avoid receving ''New release available'' popup messages after each new release, you can add the following option to your "config.php" file (which is located in /limesurvey/application/config):
	<syntaxhighlight lang="php" enclose="pre">		<syntaxhighlight lang="php" enclose="pre">
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	=Troubleshooting= <!--T:12-->		=Troubleshooting= <!--T:12-->

	== I get some error during ComfortUpdate == ~~<!--T:30-->~~		<!--T:30-->
			== I get some error during ComfortUpdate ==
	As a first step, please try to run the same step again after one minute. Occasionally, the server has to first generate the update package, which might take a minute. If it still does not work, check the other solutions in this troubleshooting section.		As a first step, please try to run the same step again after one minute. Occasionally, the server has to first generate the update package, which might take a minute. If it still does not work, check the other solutions in this troubleshooting section.

	==No server answer - The ComfortUpdate server is not responding == ~~<!--T:29-->~~		<!--T:29-->
			==No server answer - The ComfortUpdate server is not responding ==
	Starting December 2022 the connection default to our updated server was changed to only use SSL.		Starting December 2022 the connection default to our updated server was changed to only use SSL.
	This requires that the OpenSSL PHP library on your server is properly configured and activated and that your server is allowed to connect by HTTP SSL connection to the outside (to our server comfortupdate.limesurvey.org).		This requires that the OpenSSL PHP library on your server is properly configured and activated and that your server is allowed to connect by HTTP SSL connection to the outside (to our server comfortupdate.limesurvey.org).

C schmitz at 15:13, 25 June 2025

2025-06-25T15:13:54Z

← Older revision		Revision as of 17:13, 25 June 2025
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	If you get a blank page on step 3, it usually means that the memory limit of your PHP configuration is set too low. During that step, LimeSurvey tries to create a database backup and a file backup (of the files that will be replaced).		If you get a blank page on step 3, it usually means that the memory limit of your PHP configuration is set too low. During that step, LimeSurvey tries to create a database backup and a file backup (of the files that will be replaced).

	==Using a proxy server to connect to ~~update~~.limesurvey.~~com~~== <!--T:15-->		==Using a proxy server to connect to comfortupdate.limesurvey.org== <!--T:15-->

	<!--T:16-->		<!--T:16-->
	If you are behind a proxy, you may have to adjust some settings to be able to use ComfortUpdate. You can set the details of your proxy server in the configuration file (see [https://manual.limesurvey.org/Optional_settings#General_settings the general settings wiki]).		If you are behind a proxy, you may have to adjust some settings to be able to use ComfortUpdate. You can set the details of your proxy server in the configuration file (see [https://manual.limesurvey.org/Optional_settings#General_settings the general settings wiki]).
	</translate>		</translate>

C schmitz: Updated the information on the database backup

2025-05-13T10:03:03Z

Updated the information on the database backup

← Older revision		Revision as of 12:03, 13 May 2025
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	*LimeSurvey will now verify your installation directory to verify that the appropriate permissions are set to allow an update. A list of proposed changes will be displayed		*LimeSurvey will now verify your installation directory to verify that the appropriate permissions are set to allow an update. A list of proposed changes will be displayed
	*If there are any problems, you must correct them at this point and then proceed to the next step		*If there are any problems, you must correct them at this point and then proceed to the next step
	*The ComfortUpdate will now ~~make~~ a backup of your database (if ~~you use~~ MySQL) ~~and save your old installation~~ files in the /tmp directory. ~~If you use~~ a ~~different database, you should backup your database manually before proceeding~~		*The ComfortUpdate will now create a backup of your database and of any changed files.
			Comfortupdate can create the database backup only if:
			** You are using MySQL as database
			** There are any changes in the database schema
			** The database size does not exceed 50 MB (or the maximum size configured in config.php using the maxdbsizeforbackup variable - see config-defaults.php)
			* The backup files (files & DB backup) will be saved in the /tmp directory. Please make sure to move them to a safe location as they will be deleted from the /tmp directory after a few hours.
	* ComfortUpdate will then update your installation files to the latest version and finish.		* ComfortUpdate will then update your installation files to the latest version and finish.
	On major version updates you will be redirected to a page for any necessary database updates.		On major version updates you will be redirected to a page for any necessary database updates.

C schmitz: Marked this version for translation

2024-04-03T08:37:08Z

Marked this version for translation

← Older revision		Revision as of 10:37, 3 April 2024
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	On major version updates you will be redirected to a page for any necessary database updates.		On major version updates you will be redirected to a page for any necessary database updates.

			<!--T:31-->
	Please note that the database updates are not part of ComfortUpdate, but a general function of LimeSurvey, no matter how you update.		Please note that the database updates are not part of ComfortUpdate, but a general function of LimeSurvey, no matter how you update.

C schmitz at 08:37, 3 April 2024

2024-04-03T08:37:00Z

← Older revision		Revision as of 10:37, 3 April 2024
Line 53:		Line 53:
	*If there are any problems, you must correct them at this point and then proceed to the next step		*If there are any problems, you must correct them at this point and then proceed to the next step
	*The ComfortUpdate will now make a backup of your database (if you use MySQL) and save your old installation files in the /tmp directory. If you use a different database, you should backup your database manually before proceeding		*The ComfortUpdate will now make a backup of your database (if you use MySQL) and save your old installation files in the /tmp directory. If you use a different database, you should backup your database manually before proceeding
	ComfortUpdate will ~~now~~ update your installation to the latest version~~, updating also~~ the database ~~in order to reflect the new (possible) changes~~.		* ComfortUpdate will then update your installation files to the latest version and finish.
			On major version updates you will be redirected to a page for any necessary database updates.

			Please note that the database updates are not part of ComfortUpdate, but a general function of LimeSurvey, no matter how you update.

	=Disabling ComfortUpdate= <!--T:21-->		=Disabling ComfortUpdate= <!--T:21-->

C schmitz at 10:36, 1 December 2023

2023-12-01T10:36:11Z

← Older revision		Revision as of 12:36, 1 December 2023
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	As a first step, please try to run the same step again after one minute. Occasionally, the server has to first generate the update package, which might take a minute. If it still does not work, check the other solutions in this troubleshooting section.		As a first step, please try to run the same step again after one minute. Occasionally, the server has to first generate the update package, which might take a minute. If it still does not work, check the other solutions in this troubleshooting section.

	==The ComfortUpdate server is not responding ~~- cannot connect to ComfortUpdate Server~~== <!--T:29-->		==No server answer - The ComfortUpdate server is not responding == <!--T:29-->
	Starting December 2022 the connection default to our updated server was changed to only use SSL.		Starting December 2022 the connection default to our updated server was changed to only use SSL.
	This requires that the OpenSSL PHP library on your server is properly configured and activated and that your server is allowed to connect by HTTP SSL connection to the outside (to our server comfortupdate.limesurvey.org).		This requires that the OpenSSL PHP library on your server is properly configured and activated and that your server is allowed to connect by HTTP SSL connection to the outside (to our server comfortupdate.limesurvey.org).
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	$config['comfort_update_server_ssl'] = 0;		$config['comfort_update_server_ssl'] = 0;
	</syntaxhighlight>		</syntaxhighlight>


	==Blank page on step 3== <!--T:13-->		==Blank page on step 3== <!--T:13-->

C schmitz at 10:31, 1 December 2023

2023-12-01T10:31:34Z

← Older revision		Revision as of 12:31, 1 December 2023
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	<!--T:16-->		<!--T:16-->
	If you are behind a proxy, you may have to adjust some settings to be able to use ComfortUpdate. ~~In LimeSurvey 2.05 (later than build 140404), you~~ can set the details of your proxy server in the configuration file (see [https://manual.limesurvey.org/Optional_settings#General_settings the general settings wiki]).		If you are behind a proxy, you may have to adjust some settings to be able to use ComfortUpdate. You can set the details of your proxy server in the configuration file (see [https://manual.limesurvey.org/Optional_settings#General_settings the general settings wiki]).
	</translate>		</translate>

C schmitz at 10:30, 1 December 2023

2023-12-01T10:30:57Z

@@ Line 87: / Line 87: @@
 <!--T:16-->
 If you are behind a proxy, you may have to adjust some settings to be able to use ComfortUpdate. In LimeSurvey 2.05 (later than build 140404), you can set the details of your proxy server in the configuration file (see [https://manual.limesurvey.org/Optional_settings#General_settings the general settings wiki]).
 </translate>

Kfoster at 06:12, 26 July 2023

2023-07-26T06:12:31Z

← Older revision		Revision as of 08:12, 26 July 2023
Line 19:		Line 19:

	<!--T:5-->		<!--T:5-->
	Your PHP installation must be compiled with support for [http://php.net/manual/en/book.zlib.php ZLib]. Check your PHPInfo or ask your system administrator for a confirmation.		Your PHP installation must be compiled with support for [http://php.net/manual/en/book.zlib.php ZLib] and have the [https://www.php.net/manual/en/book.openssl.php OpenSSL extension] installed and enabled. Check your PHPInfo or ask your system administrator for a confirmation.

	<!--T:9-->		<!--T:9-->

Han: Marked this version for translation

2023-04-26T11:58:35Z

Marked this version for translation

← Older revision		Revision as of 13:58, 26 April 2023
Line 64:		Line 64:
	=Troubleshooting= <!--T:12-->		=Troubleshooting= <!--T:12-->

	== I get some error during ComfortUpdate ==		== I get some error during ComfortUpdate == <!--T:30-->
	As a first step, please try to run the same step again after one minute. Occasionally, the server has to first generate the update package, which might take a minute. If it still does not work, check the other solutions in this troubleshooting section.		As a first step, please try to run the same step again after one minute. Occasionally, the server has to first generate the update package, which might take a minute. If it still does not work, check the other solutions in this troubleshooting section.